Zuberance Reviews and Ratings

Rating: 8.9 out of 10

Score

8.9 out of 10

Community insights

TrustRadius Insights for Zuberance are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Advocate Activation: Users praised Zuberance for its comprehensive advocate marketing platform, mentioning the ability to activate advocates through multiple channels. Many users appreciated being able to leverage reviews, stories, referrals, and communities all within a single platform.

Time and Cost Savings: Users mentioned that Zuberance's full-service model saved them time and money. They appreciated that Zuberance provided more than just tools or technology, but also offered professional and technical services such as planning, design, development, program management, and custom reporting.

Commitment and Partnership: Users liked the commitment and passion that Zuberance showed towards their business. They felt that Zuberance was a true partner in their advocate marketing efforts and mentioned that the company was creative, dedicated, responsive, and worked with speed and enthusiasm.

Reviews

5 Reviews

A GREAT PLATFORM

Rating: 10 out of 10

Incentivized

April 18, 2022

Use Cases and Deployment Scope

We frequently use Zuberance in our workplace to advocate strategy, new making of working areas, and future goals, particularly effective in advocating marketing start meetings and it provides excellent technical support it is great for planning for various functionalities. Overall I must say that tool to buck up the work.

Pros

It is well-versed in providing its functionality transition to productivity within the category of design and development, which comprises copy, design, configuration, and deployment.
In addition to the aforementioned point, offers several useful subsidiaries such as program and campaign management, custom reporting; SEO consulting; technical management; hosting, and 24/7 customer support.

Cons

During the testing, no missing functionality was noticed.
Nevertheless, consumer advocacy for business demand could have been improved in terms of option availability.
The rest of what is available is adequate to meet the expectations, however future demands needs would be a future challenge to modify and update the existing internal functionality.

Likelihood to Recommend

Zuberance is useful for compiling needs over the internet, There was less miss-functionality observed. It does a good job of doing the tasks assigned to it. Numerous essential elements were well-suited to my testing experience based on the accessible functionality. It has saved sufficient labor costs and extend the range of work avoiding making costs and waste.

Verified User

Employee in Information Technology (201-500 employees)

Vetted Review

1 year of experience

Zuberance | Customer Advocacy made Simple

Rating: 8 out of 10

Incentivized

February 27, 2022

Use Cases and Deployment Scope

Zuberance offers a greem-winning Social Marketing platform, the leading brands to identify and mobilize their competitors of the brand, making calls, sales, and positive word of mouth. Zuberance's social media marketing solution empowers businesses to systematically identify and engage their highly satisfied customers (aka "brand advocates"), resulting in measurable increases in referrals, referrals, and revenue. We make a wide variety of products ranging from small-scale products like Utility products to mid-scale products. Marketing is the number 1 issue we face. But with Zuberance's solutions, marketing and customer advocacy runs smoothly.

Pros

It is hosted in the cloud and well-integrated with the rest of the applications. It's a powerful platform with sufficient features for better use cases.
It gives customer ratings and testimonials that offer effective marketing for the target group. It also has the ability to set up and track effective customer advocate KPIs.
The videos and the marketing of references work better than most other forms of marketing, the generation of leads has improved and effective communication with the audience has been significant since its use, considerably.
It helps increase word marketing and use our advocates to learn what they enjoy about the product/service.

Cons

Certain UI issues lead to a poor experience, SEO needs to be improved to better serve the user experience, and customer advocacy insights can be improved.
Zuberance is a relatively newer tool and still doesn't have all the kinks worked out. Like, sometimes things are brought up at the last minute.
The SEO consulting part can be a bit pushy. I did not like that every time I start a rating, the page reloads, and has to scroll through the page.

Likelihood to Recommend

Zuberance is a web-based system that incentivizes existing customers and increases the number of brand advocates praising your product. It helped to increase the number of customers. They have become our army of advocates, spreading the news about new products, promotions, and more. Zuberance offers companies the opportunity to add testimonials and brand messages to their digital presence. Excellent marketing strategies with good incentives to increase customer loyalty. It is incredibly reliable as advocates are identified not only through word of mouth but also through valid points like emails to customers. Feedback is an absolute breeze. Zuberance provides consultative expertise and guides us in every step. It is very creative, dedicated, and responsive and has a very comprehensive Advocate marketing system.

Augastin K Lazar

Chief Marketing Officer in Social Media at IEDC - Innovation & Entrepreneurship Development Center (51-200 employees)

Vetted Review

2 years of experience

View profile

Customer advocacy is now as simple as ABC.

Rating: 9 out of 10

Incentivized

February 23, 2022

Use Cases and Deployment Scope

Zuberance helps us with customer advocacy reviews and testimonials, providing us with super-effective marketing to our audiences. In this day and age, videos and referral marketing are the only two options that can get you real results. Zuberance has improved our lead generation and enhanced our communication significantly.

Pros

Reporting is first class.
SEO suggestions are great.
The interface is easy to use.

Cons

Might not be good for smaller companies.

Likelihood to Recommend

It's very tough to find issues or downsides with Zuberance. It's priced exactly right and is super user-friendly. Smaller companies might have difficulty with it though.

Ameer Hamza

Corporate Communications Manager in Corporate at VentureDive (201-500 employees)

Vetted Review

1 year of experience

View profile

Zuberance is the best way to keep your content work systematised

Rating: 10 out of 10

Incentivized

December 31, 2021

Use Cases and Deployment Scope

The social engagement reports that Zuberance provides have a high degree of live information, as these can be attached to graphs that the platform keeps generating, which is excellent for creating comparisons between one part of a program, such as a rewards program, and another, more up-to-date one.

Pros

Zuberance has its own network segmentation section, and this can be integrated with online sales services, so working with community content from other sales-based platforms is possible.
Zuberance is a capable service to cover market segmentation processes and to work with referral tracking tools in case you need to monitor old sales results or split them by employee.

Cons

Zuberance does not provide integrations to CRM services, so direct communication with customers may be difficult, or results may not be kept up to date.
In terms of data export, Zuberance does not offer enough of a real-time analytics tool to allow us to review the totality of information sent from one service to another.

Likelihood to Recommend

We recommend working with Zuberance to create a better branding scenario with which to implement strategies and to have a sufficiently broad analysis of the entire sales spectrum. There are many utilities within a service like Zuberance if you know how to exploit the management of SEO or advocate tools to the maximum.

Jason Terrick

Sales Manager in Sales at TruGreen (5001-10,000 employees)

Vetted Review

1 year of experience

View profile

Super!ance

Rating: 8 out of 10

Incentivized

November 27, 2021

Use Cases and Deployment Scope

Zuberance is a [cost-effective] and [all-in-one] solution for our organization[.]

Pros

Effective
Key solution
Easy to use

Cons

Hard to reach support[.]
Some [tools] non functional[.]

Likelihood to Recommend

Zuberance is increasingly [influential] in marketing tools. Zuberance has helped us get significantly more positive customer reviews online. And also via Zuberance, we [are creating] a strong army of work that we are leveraging in many ways to tell the story.

Gülşah Eraslan

Innovation Management Professional in Research & Development at BSH Turkey (10,001+ employees)

Vetted Review

1 year of experience

View profile

Loading Reviews List....

Home
,
Customer Advocacy
,
Zuberance
,
Reviews and Ratings

Zuberance | Customer Advocacy made Simple

Rating: 8 out of 10

Incentivized

February 27, 2022

Use Cases and Deployment Scope

Pros

It is hosted in the cloud and well-integrated with the rest of the applications. It's a powerful platform with sufficient features for better use cases.
It gives customer ratings and testimonials that offer effective marketing for the target group. It also has the ability to set up and track effective customer advocate KPIs.
The videos and the marketing of references work better than most other forms of marketing, the generation of leads has improved and effective communication with the audience has been significant since its use, considerably.
It helps increase word marketing and use our advocates to learn what they enjoy about the product/service.

Cons

Certain UI issues lead to a poor experience, SEO needs to be improved to better serve the user experience, and customer advocacy insights can be improved.
Zuberance is a relatively newer tool and still doesn't have all the kinks worked out. Like, sometimes things are brought up at the last minute.
The SEO consulting part can be a bit pushy. I did not like that every time I start a rating, the page reloads, and has to scroll through the page.

Likelihood to Recommend

Augastin K Lazar

Chief Marketing Officer in Social Media at IEDC - Innovation & Entrepreneurship Development Center (51-200 employees)

Vetted Review

2 years of experience

View profile