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What is Zuberance?

Zuberance headquartered in San Carlos offers a customer advocacy software platform supporting customer testimonials and reviews, advocate leads and referrals, and community advocacy for supplying a knowledgebase with brand advocate story.

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Zuberance is a powerful tool for connecting brands with their existing promoters, helping to increase brand awareness and customer …
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10 out of 10
April 18, 2022
We frequently use Zuberance in our workplace to advocate strategy, new making of working areas, and future goals, particularly effective …
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What is Zuberance?

Zuberance headquartered in San Carlos offers a customer advocacy software platform supporting customer testimonials and reviews, advocate leads and referrals, and community advocacy for supplying a knowledgebase with brand advocate story.

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Product Details

What is Zuberance?

Zuberance Video

Zuberance is an award-winning social media marketing company that is powering millions of Social Recommendations on Facebook, Twitter, LinkedIn, shopping sites, and more by energizing authentic Brand Advocates. To learn more about Zuberance, visit, call 866-9...
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Zuberance Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Zuberance is a powerful tool for connecting brands with their existing promoters, helping to increase brand awareness and customer interaction. According to users, one of the main use cases of Zuberance is leveraging customer advocacy reviews, testimonials, and personal experiences as effective marketing tools targeted at specific audiences. By tapping into advocates, brands can learn about their enjoyment of the product or service and utilize this information to increase word-of-mouth marketing. This not only boosts brand credibility but also generates positive customer stories and testimonials, addressing the problem of negative reviews and ratings. As a result, Zuberance has helped generate more positive customer reviews online and build a thriving army of advocates.

Graduates are another key group that can be effectively utilized to influence prospective and current students using Zuberance. By leveraging their advocacy, brands are able to tap into their experiences and recommendations, thereby enhancing lead generation and communication. The software also assists in creating an advocate mob over years by driving referrals through current customers. Users have found that Zuberance provides easy access and job description assistance, making it an all-in-one solution for marketing and customer advocacy.

Furthermore, Zuberance offers precise advertising targeting, attracting the appropriate demographic for maximum impact. It aids in cost-effectively driving awareness, recommendations, sales, and revenue for products. The social engagement reports provided by Zuberance offer live information and comparisons between different programs, allowing brands to track the effectiveness of their advocacy strategies. Overall, Zuberance is seen as a cost-effective tool that enhances lead generation, communication, and overall organizational goals.

Advocate Activation: Users praised Zuberance for its comprehensive advocate marketing platform, mentioning the ability to activate advocates through multiple channels. Many users appreciated being able to leverage reviews, stories, referrals, and communities all within a single platform.

Time and Cost Savings: Users mentioned that Zuberance's full-service model saved them time and money. They appreciated that Zuberance provided more than just tools or technology, but also offered professional and technical services such as planning, design, development, program management, and custom reporting.

Commitment and Partnership: Users liked the commitment and passion that Zuberance showed towards their business. They felt that Zuberance was a true partner in their advocate marketing efforts and mentioned that the company was creative, dedicated, responsive, and worked with speed and enthusiasm.

E-Gift Card Feature Lacks Clarity: Multiple users have mentioned that the e-gift card feature in Zuberance lacks clarity and does not specify which gift card is being referred to, reducing customer motivation. They find it confusing and express a desire for more transparency in the feature.

Points System is Low: Several reviewers have felt that the points system in Zuberance is low and should be increased to provide more incentive for user participation. Increasing the points awarded would encourage greater engagement from users and enhance their overall experience with the platform.

UI Issues Negatively Impact User Experience: Users have pointed out certain UI issues in Zuberance that negatively impact their overall experience, indicating a need for improvement in this area. These issues include navigation difficulties, slow loading times, and inconsistency in design elements. Addressing these concerns would greatly enhance usability and satisfaction among users.


(1-5 of 5)
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April 18, 2022


Score 10 out of 10
Vetted Review
Verified User
We frequently use Zuberance in our workplace to advocate strategy, new making of working areas, and future goals, particularly effective in advocating marketing start meetings and it provides excellent technical support it is great for planning for various functionalities. Overall I must say that tool to buck up the work.
  • It is well-versed in providing its functionality transition to productivity within the category of design and development, which comprises copy, design, configuration, and deployment.
  • In addition to the aforementioned point, offers several useful subsidiaries such as program and campaign management, custom reporting; SEO consulting; technical management; hosting, and 24/7 customer support.
  • During the testing, no missing functionality was noticed.
  • Nevertheless, consumer advocacy for business demand could have been improved in terms of option availability.
  • The rest of what is available is adequate to meet the expectations, however future demands needs would be a future challenge to modify and update the existing internal functionality.
Zuberance is useful for compiling needs over the internet, There was less miss-functionality observed. It does a good job of doing the tasks assigned to it. Numerous essential elements were well-suited to my testing experience based on the accessible functionality. It has saved sufficient labor costs and extend the range of work avoiding making costs and waste.
  • Adequate feasibility of Zuberance providers may even be able to deliver comprehensive professional and technical services encompassing all stages of the process.
  • It has decreased the load of work personally and working good.
  • This platform was fairly good in my personal experience because it is built on a cloud-based system and competent to do projects.
  • Furthermore, it is competent i its available features.
Augastin K Lazar | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Zuberance offers a greem-winning Social Marketing platform, the leading brands to identify and mobilize their competitors of the brand, making calls, sales, and positive word of mouth. Zuberance's social media marketing solution empowers businesses to systematically identify and engage their highly satisfied customers (aka "brand advocates"), resulting in measurable increases in referrals, referrals, and revenue. We make a wide variety of products ranging from small-scale products like Utility products to mid-scale products. Marketing is the number 1 issue we face. But with Zuberance's solutions, marketing and customer advocacy runs smoothly.
  • It is hosted in the cloud and well-integrated with the rest of the applications. It's a powerful platform with sufficient features for better use cases.
  • It gives customer ratings and testimonials that offer effective marketing for the target group. It also has the ability to set up and track effective customer advocate KPIs.
  • The videos and the marketing of references work better than most other forms of marketing, the generation of leads has improved and effective communication with the audience has been significant since its use, considerably.
  • It helps increase word marketing and use our advocates to learn what they enjoy about the product/service.
  • Certain UI issues lead to a poor experience, SEO needs to be improved to better serve the user experience, and customer advocacy insights can be improved.
  • Zuberance is a relatively newer tool and still doesn't have all the kinks worked out. Like, sometimes things are brought up at the last minute.
  • The SEO consulting part can be a bit pushy. I did not like that every time I start a rating, the page reloads, and has to scroll through the page.
Zuberance is a web-based system that incentivizes existing customers and increases the number of brand advocates praising your product. It helped to increase the number of customers. They have become our army of advocates, spreading the news about new products, promotions, and more. Zuberance offers companies the opportunity to add testimonials and brand messages to their digital presence. Excellent marketing strategies with good incentives to increase customer loyalty. It is incredibly reliable as advocates are identified not only through word of mouth but also through valid points like emails to customers. Feedback is an absolute breeze. Zuberance provides consultative expertise and guides us in every step. It is very creative, dedicated, and responsive and has a very comprehensive Advocate marketing system.
  • It has a much more comprehensive marketing platform. This allows us to leverage our advocates in multiple ways (ratings, stories, sharing content and offers, and more) from a single integrated platform. By having everything in one place, Zuberance makes advocate marketing easy.
  • The initial phase of our promotional project with Zuberance has far exceeded our initial expectations. We've been able to generate a ton of positive reviews for our products, which has gone a long way towards legitimizing our small brand.
  • In order to create the promotion of the customer, a deep understanding of how to identify and mobilize the champions is for each individual of the shops. Zuberance understands what works closely with us to determine the right approach.
  • From designing and planning review and recommendation programs to designing and executing actual campaigns, Zuberance provides advice and hands-on know-how every step of the way.
  • Zuberance provides much more than Advocate's marketing tools or technology. They also provide a full range of professional and technical services, from planning to design, development, program management, custom reports, and more. We did not need to add additional staff when we chose Zuberance. They did the work for us.
  • This allowed us to activate our customers in several ways (exams, stories, references, communities, and more) more to obtain detailed information about our supporters throughout a single platform.
  • We could implement such a successful customer advocacy program in a short span of time that matches the quality and effectiveness of all peer competitors.
For feature updates and roadmaps, Zuberance is better than intuitive. It is easier to use, set up, and administer Zuberance. It has many bugs. The reporting can be a bit hard to understand and has limitations. bazaarvoice is not as efficient as Zuberance, it has a delay when a customer sent a notification (question, review, etc). It is a bit more pricy. The system loads slowly and as result navigation can be cumbersome and there aren't many remarketing tools available in bazaarvoice.
Ameer Hamza | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Zuberance helps us with customer advocacy reviews and testimonials, providing us with super-effective marketing to our audiences. In this day and age, videos and referral marketing are the only two options that can get you real results. Zuberance has improved our lead generation and enhanced our communication significantly.
  • Reporting is first class.
  • SEO suggestions are great.
  • The interface is easy to use.
  • Might not be good for smaller companies.
It's very tough to find issues or downsides with Zuberance. It's priced exactly right and is super user-friendly. Smaller companies might have difficulty with it though.
  • 24x7 support.
  • Program and campaign management.
  • SEO consulting.
  • Increased our Word of Mouth Marketing.
Jason Terrick | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
The social engagement reports that Zuberance provides have a high degree of live information, as these can be attached to graphs that the platform keeps generating, which is excellent for creating comparisons between one part of a program, such as a rewards program, and another, more up-to-date one.
  • Zuberance has its own network segmentation section, and this can be integrated with online sales services, so working with community content from other sales-based platforms is possible.
  • Zuberance is a capable service to cover market segmentation processes and to work with referral tracking tools in case you need to monitor old sales results or split them by employee.
  • Zuberance does not provide integrations to CRM services, so direct communication with customers may be difficult, or results may not be kept up to date.
  • In terms of data export, Zuberance does not offer enough of a real-time analytics tool to allow us to review the totality of information sent from one service to another.
We recommend working with Zuberance to create a better branding scenario with which to implement strategies and to have a sufficiently broad analysis of the entire sales spectrum. There are many utilities within a service like Zuberance if you know how to exploit the management of SEO or advocate tools to the maximum.
  • Synchronization with networks that can be instantly segmented with online services improves the work on the same platform and on third-party platforms.
  • With Zuberance, we have been able to expand our customer base very positively, which has helped us to achieve sales because we are constantly generating and obtaining new leads.
  • In the last quarter of using Zuberance, the results have been promising, showing that our return on investment has increased threefold since the service was introduced.
November 27, 2021


Gülşah Eraslan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Zuberance is a [cost-effective] and [all-in-one] solution for our organization[.]
  • Effective
  • Key solution
  • Easy to use
  • Hard to reach support[.]
  • Some [tools] non functional[.]
Zuberance is increasingly [influential] in marketing tools. Zuberance has helped us get significantly more positive customer reviews online. And also via Zuberance, we [are creating] a strong army of work that we are leveraging in many ways to tell the story.
  • Built [relationships]
  • Customer with dashboard[.]
  • Army advocates[.]
  • [Needs] notification system[.]
  • İ love engagement and good communication[.]
Great platform to use to engage and [communicate] your advocates. Zuberance is the right partner for you if you're right to comment to customers. Zuberance does the heavy lifting, it's on you to figure out your goals and needs as you know [the] customers and work it in the best.
Birdeye, Adi Insights (formerly Zuus Workforce), AMC Technology's DaVinci
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