Name: Zuberance Product Demo
Uploaded: 2011-06-27T23:26:25.000Z
Duration: 1 min 53 s
Description: Zuberance is an award-winning social media marketing company that is powering millions of Social Recommendations on Facebook, Twitter, LinkedIn, shopping sites, and more by energizing authentic Brand Advocates. To learn more about Zuberance, visit www.zuberance.com, call 866-967-9746, or follow us on Twitter @zuberance.

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Workforce Management

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App Development

Browser

Cloud Storage

Component Content Management

Data Center Infrastructure Management

Fraud Detection

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Internet of Things (IoT)

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Network Performance Monitoring

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Software Defined Storage (SDS)

Solid State Drives

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Virtual Desktop Infrastructure (VDI)

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VoIP Monitoring

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Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Business Card Scanning

Content Management

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Digital Analytics

Digital Experience Platforms (DXP)

Email Management

Email Marketing

Event Registration

Graphics

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Marketing Automation

Marketing OS

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Search Marketing Intelligence

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Survey & Forms Building

Swag Management

Web Analytics

Marketing

Business Caller ID

Project Management

Professional Services

Customer Relationship Management (CRM)

eCommerce

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Vertical-Specific

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### Advocate Marketing
Users consistently highlight Zuberance's advocate marketing capabilities as a key strength of the platform. They emphasize the effectiveness of mobilizing brand advocates to create a strong army of supporters who actively promote products and services. The ability to leverage these advocates to reach wider audiences and generate positive word-of-mouth is a standout feature that users appreciate. Additionally, the platform's focus on engaging highly satisfied customers as brand advocates is seen as a strategic approach that yields measurable increases in referrals and revenue. (Source Reviews: [1](https://www.trustradius.com/reviews/zuberance-2021-11-25-02-18-23), [2](https://www.trustradius.com/reviews/zuberance-2022-02-26-23-19-20), [3](https://www.trustradius.com/reviews/zuberance-2022-02-22-07-34-17))

### Customer Engagement
Users consistently praise Zuberance for its exceptional customer engagement features. Reviewers highlight the platform's ability to empower businesses to systematically identify and engage highly satisfied customers, leading to measurable increases in referrals, sales, and revenue. Zuberance's comprehensive marketing platform allows for leveraging advocates in multiple ways, such as sharing content, stories, and offers, all from a single integrated platform. Customers appreciate the hands-on guidance provided by Zuberance throughout the process of designing and executing campaigns, emphasizing the platform's effectiveness in fostering strong customer relationships through engagement initiatives. (Source Reviews: [1](https://www.trustradius.com/reviews/zuberance-2021-11-25-02-18-23), [2](https://www.trustradius.com/reviews/zuberance-2021-12-29-15-46-00), [3](https://www.trustradius.com/reviews/zuberance-2022-02-26-23-19-20))

### SEO and Content Marketing
Users consistently highlight Zuberance's expertise in SEO and content marketing, emphasizing the platform's ability to provide valuable SEO suggestions and enhance marketing strategies through effective content offerings. While some users mention minor UI issues and the need for SEO improvements, overall, Zuberance is recognized for its strong foundation in SEO consulting and content marketing solutions. The platform's integration with online sales services and its capability to work with community content further solidify its position as a valuable tool for optimizing marketing efforts. (Source Reviews: [1](https://www.trustradius.com/reviews/zuberance-2022-02-22-07-34-17), [2](https://www.trustradius.com/reviews/zuberance-2022-02-26-23-19-20), [3](https://www.trustradius.com/reviews/zuberance-2021-12-29-15-46-00), [4](https://www.trustradius.com/reviews/zuberance-2021-11-25-02-18-23), [5](https://www.trustradius.com/reviews/zuberance-2022-04-18-11-17-44))

### Advocacy Programs
Users generally praise Zuberance for its customer advocacy solutions, highlighting the effectiveness of their program development and design capabilities. Reviewers appreciate the comprehensive range of services offered, such as program and campaign management, custom reporting, SEO consulting, technical management, hosting, and 24/7 customer support. While some users mention minor issues like UI challenges and the need for improved SEO, overall, Zuberance's advocacy programs are seen as a valuable asset for businesses looking to engage and mobilize their brand advocates effectively. (Source Reviews: [1](https://www.trustradius.com/reviews/zuberance-2022-02-26-23-19-20), [2](https://www.trustradius.com/reviews/zuberance-2022-02-22-07-34-17), [3](https://www.trustradius.com/reviews/zuberance-2021-12-29-15-46-00), [4](https://www.trustradius.com/reviews/zuberance-2022-04-18-11-17-44))

### Referral and Lead Generation
Users consistently praise Zuberance for its effective referral tracking and lead generation capabilities. They highlight the platform's ability to expand customer bases positively and generate new leads consistently. Reviewers note that Zuberance has significantly contributed to increasing their return on investment, with some reporting a threefold increase since implementing the service. The sentiment overall is highly positive, with users expressing satisfaction with the results obtained through Zuberance's referral and lead generation functionalities. (Source Reviews: [1](https://www.trustradius.com/reviews/zuberance-2022-02-26-23-19-20), [2](https://www.trustradius.com/reviews/zuberance-2021-12-29-15-46-00))

### Campaign and Communication Design
Users generally agree that Zuberance excels in campaign management and communication design capabilities. Reviewers appreciate the platform's ability to enhance communication with the audience through effective campaign strategies and well-designed communication materials. While some users express concerns about the lack of integrations with CRM services impacting direct customer communication, overall, Zuberance's campaign and communication design features are seen as a valuable asset in driving engagement and lead generation. (Source Reviews: [1](https://www.trustradius.com/reviews/zuberance-2022-02-22-07-34-17), [2](https://www.trustradius.com/reviews/zuberance-2022-04-18-11-17-44), [3](https://www.trustradius.com/reviews/zuberance-2021-11-25-02-18-23), [4](https://www.trustradius.com/reviews/zuberance-2022-02-26-23-19-20), [5](https://www.trustradius.com/reviews/zuberance-2021-12-29-15-46-00))

Advocate Activation: Users praised Zuberance for its comprehensive advocate marketing platform, mentioning the ability to activate advocates through multiple channels. Many users appreciated being able to leverage reviews, stories, referrals, and communities all within a single platform.

Time and Cost Savings: Users mentioned that Zuberance's full-service model saved them time and money. They appreciated that Zuberance provided more than just tools or technology, but also offered professional and technical services such as planning, design, development, program management, and custom reporting.

Commitment and Partnership: Users liked the commitment and passion that Zuberance showed towards their business. They felt that Zuberance was a true partner in their advocate marketing efforts and mentioned that the company was creative, dedicated, responsive, and worked with speed and enthusiasm.

E-Gift Card Feature Lacks Clarity: Multiple users have mentioned that the e-gift card feature in Zuberance lacks clarity and does not specify which gift card is being referred to, reducing customer motivation. They find it confusing and express a desire for more transparency in the feature.

Points System is Low: Several reviewers have felt that the points system in Zuberance is low and should be increased to provide more incentive for user participation. Increasing the points awarded would encourage greater engagement from users and enhance their overall experience with the platform.

UI Issues Negatively Impact User Experience: Users have pointed out certain UI issues in Zuberance that negatively impact their overall experience, indicating a need for improvement in this area. These issues include navigation difficulties, slow loading times, and inconsistency in design elements. Addressing these concerns would greatly enhance usability and satisfaction among users.

Zuberance is a powerful tool for connecting brands with their existing promoters, helping to increase brand awareness and customer interaction. According to users, one of the main use cases of Zuberance is leveraging customer advocacy reviews, testimonials, and personal experiences as effective marketing tools targeted at specific audiences. By tapping into advocates, brands can learn about their enjoyment of the product or service and utilize this information to increase word-of-mouth marketing. This not only boosts brand credibility but also generates positive customer stories and testimonials, addressing the problem of negative reviews and ratings. As a result, Zuberance has helped generate more positive customer reviews online and build a thriving army of advocates.

Graduates are another key group that can be effectively utilized to influence prospective and current students using Zuberance. By leveraging their advocacy, brands are able to tap into their experiences and recommendations, thereby enhancing lead generation and communication. The software also assists in creating an advocate mob over years by driving referrals through current customers. Users have found that Zuberance provides easy access and job description assistance, making it an all-in-one solution for marketing and customer advocacy.

Furthermore, Zuberance offers precise advertising targeting, attracting the appropriate demographic for maximum impact. It aids in cost-effectively driving awareness, recommendations, sales, and revenue for products. The social engagement reports provided by Zuberance offer live information and comparisons between different programs, allowing brands to track the effectiveness of their advocacy strategies. Overall, Zuberance is seen as a cost-effective tool that enhances lead generation, communication, and overall organizational goals.

Zuberance headquartered in San Carlos offers a customer advocacy software platform supporting customer testimonials and reviews, advocate leads and referrals, and community advocacy for supplying a knowledgebase with brand advocate story.

Professional

Startup

Business

Custom

GrowSurf

Zuberance

Customer Advocacy

Likelihood to Recommend

Zuberance Product Demo

Zuberance is an award-winning social media marketing company that is powering millions of Social Recommendations on Facebook, Twitter, LinkedIn, shopping sites, and more by energizing authentic Brand Advocates. To learn more about Zuberance, visit www.zuberance.com, call 866-967-9746, or follow us on Twitter @zuberance.

Brand Advocacy Tools

Increase engagement by creating campaigns to encourage reviews and referrals.

Community Building

Allow teams to facilitate connection between customers and branding ambassadors through discussion forums, Q&A, and announcement boards.

Referral Management

Management tools for tracking current clients and potential referrals, as well as analyzing lead to referral conversions.

Rewards Program

Assemble and customize your advocacy software’s referral incentivization by using rewards program features.

Program Notices

Notifications to users of important updates to rewards programs or customer activity.

Reference Request Automation

Automate the process of generating leads, requesting referrals, and rewarding users to efficiently promote your brand.

Multi-Channel Marketing

Organize marketing campaigns across multiple mediums, like email, SMS and social media.

Bazaarvoice

Chief Marketing Officer

Zuberance 2022-02-26 23:19:20

Corporate Communications Manager

Zuberance 2022-02-22 07:34:17

Sales Manager

Zuberance 2021-12-29 15:46:00

DaVinci by AMC Technology

Adi Insights

Birdeye

Innovation Management Professional

Zuberance 2021-11-25 02:18:23

Zuberance 2022-04-18 11:17:44

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Ui issues

Social media

Terms of data

Missing functionality

Large database

Data export

No missing functionality

Time searching

Time analytics

No drawbacks

Easy to use

Intuitive ui

Data platform

Effective communication

Marketing strategies

Well versed

Targeted audience

Well integrated

Design and development

Digital marketing

Home

Customer Advocacy Software

Zuberance offers a greem-winning Social Marketing platform, the leading brands to identify and mobilize their competitors of the brand, making calls, sales, and positive word of mouth. Zuberance's social media marketing solution empowers businesses to systematically identify and engage their highly satisfied customers (aka "brand advocates"), resulting in measurable increases in referrals, referrals, and revenue. We make a wide variety of products ranging from small-scale products like Utility products to mid-scale products. Marketing is the number 1 issue we face. But with Zuberance's solutions, marketing and customer advocacy runs smoothly.

It is hosted in the cloud and well-integrated with the rest of the applications. It's a powerful platform with sufficient features for better use cases.
It gives customer ratings and testimonials that offer effective marketing for the target group. It also has the ability to set up and track effective customer advocate KPIs.
The videos and the marketing of references work better than most other forms of marketing, the generation of leads has improved and effective communication with the audience has been significant since its use, considerably.
It helps increase word marketing and use our advocates to learn what they enjoy about the product/service.

Certain UI issues lead to a poor experience, SEO needs to be improved to better serve the user experience, and customer advocacy insights can be improved.
Zuberance is a relatively newer tool and still doesn't have all the kinks worked out. Like, sometimes things are brought up at the last minute.
The SEO consulting part can be a bit pushy. I did not like that every time I start a rating, the page reloads, and has to scroll through the page.

It has a much more comprehensive marketing platform. This allows us to leverage our advocates in multiple ways (ratings, stories, sharing content and offers, and more) from a single integrated platform. By having everything in one place, Zuberance makes advocate marketing easy.
The initial phase of our promotional project with Zuberance has far exceeded our initial expectations. We've been able to generate a ton of positive reviews for our products, which has gone a long way towards legitimizing our small brand.
In order to create the promotion of the customer, a deep understanding of how to identify and mobilize the champions is for each individual of the shops. Zuberance understands what works closely with us to determine the right approach.
From designing and planning review and recommendation programs to designing and executing actual campaigns, Zuberance provides advice and hands-on know-how every step of the way.

Zuberance provides much more than Advocate's marketing tools or technology. They also provide a full range of professional and technical services, from planning to design, development, program management, custom reports, and more. We did not need to add additional staff when we chose Zuberance. They did the work for us.
This allowed us to activate our customers in several ways (exams, stories, references, communities, and more) more to obtain detailed information about our supporters throughout a single platform.
We could implement such a successful customer advocacy program in a short span of time that matches the quality and effectiveness of all peer competitors.

Zuberance helps us with customer advocacy reviews and testimonials, providing us with super-effective marketing to our audiences. In this day and age, videos and referral marketing are the only two options that can get you real results. Zuberance has improved our lead generation and enhanced our communication significantly.

Reporting is first class.
SEO suggestions are great.
The interface is easy to use.

24x7 support.
Program and campaign management.
SEO consulting.

The social engagement reports that Zuberance provides have a high degree of live information, as these can be attached to graphs that the platform keeps generating, which is excellent for creating comparisons between one part of a program, such as a rewards program, and another, more up-to-date one.

Zuberance has its own network segmentation section, and this can be integrated with online sales services, so working with community content from other sales-based platforms is possible.
Zuberance is a capable service to cover market segmentation processes and to work with referral tracking tools in case you need to monitor old sales results or split them by employee.

Zuberance does not provide integrations to CRM services, so direct communication with customers may be difficult, or results may not be kept up to date.
In terms of data export, Zuberance does not offer enough of a real-time analytics tool to allow us to review the totality of information sent from one service to another.

Synchronization with networks that can be instantly segmented with online services improves the work on the same platform and on third-party platforms.

With Zuberance, we have been able to expand our customer base very positively, which has helped us to achieve sales because we are constantly generating and obtaining new leads.
In the last quarter of using Zuberance, the results have been promising, showing that our return on investment has increased threefold since the service was introduced.

Zuberance is a [cost-effective] and [all-in-one] solution for our organization[.]

Hard to reach support[.]
Some [tools] non functional[.]

Built [relationships]
Customer with dashboard[.]
Army advocates[.]

[Needs] notification system[.]
İ love engagement and good communication[.]

Birdeye, Adi Insights (formerly Zuus Workforce), AMC Technology's DaVinci

We frequently use Zuberance in our workplace to advocate strategy, new making of working areas, and future goals, particularly effective in advocating marketing start meetings and it provides excellent technical support it is great for planning for various functionalities. Overall I must say that tool to buck up the work.

It is well-versed in providing its functionality transition to productivity within the category of design and development, which comprises copy, design, configuration, and deployment.
In addition to the aforementioned point, offers several useful subsidiaries such as program and campaign management, custom reporting; SEO consulting; technical management; hosting, and 24/7 customer support.

During the testing, no missing functionality was noticed.
Nevertheless, consumer advocacy for business demand could have been improved in terms of option availability.
The rest of what is available is adequate to meet the expectations, however future demands needs would be a future challenge to modify and update the existing internal functionality.

Adequate feasibility of Zuberance providers may even be able to deliver comprehensive professional and technical services encompassing all stages of the process.
It has decreased the load of work personally and working good.

This platform was fairly good in my personal experience because it is built on a cloud-based system and competent to do projects.
Furthermore, it is competent i its available features.

Zuberance

Overview

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