Accurate for the win!
February 22, 2018
Accurate for the win!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Accurate Background
Accurate Background was used in my previous company as part of the onboarding process for all U.S. hires. It had plans to be implemented globally and our account manager Aaron Reich was amazing at giving us more information. It was so user-friendly as well as mobile-friendly it made the entire experience so much easier for the candidates. For us users, there were so many opportunities to learn more about compliance.
- AMAZING CUSTOMER SERVICE OPTIONS! You can call, email, and/or chat.
- The dashboard is very straightforward and allows for easy organization.
- The report is super easy to read but even if you are unfamiliar there's a tour button that walks you through each section of the report to help you understand the layout.
- There is no direct way to reach the verifications team and having customer service as a middleman sometimes adds a delay.
- Our turn around time has decreased by half as far as complete background checks are concerned. This allows us to keep our candidates and improve their experience.
- We averaged a savings of over $2,000/year thanks to Accurate's ability to create customized packages.
Accurate actually makes an attempt to get things verified. They do not just call 10x in one day and then close it.