Acronis Advanced Backup review
Overall Satisfaction with Acronis Advanced Backup
Acronis Advanced Backup has been an interesting product to learn and use. This year we integrated it into our RMM and that has streamlined our operation. We use the product primarily for endpoint data protection although we have 2 cloud servers configured for bare metal recovery. On two instances we had issues recovering data and the help desk resolved the issue within a few hours. The staff has been very knowledgeable and assisting in changing some configurations to prevent the issue from happening again. Overall great product.
Pros
- Incremental backups, easy to configure
- Recovery of granular files very easy
- Bare metal backup with incremental was a bit more complex but functions very well
- Bare metal recovery works but, as expected dependent on internet speed
Cons
- The documentation has improved over the years but still has some holed - tech support is always there to help
- SEIM reporting could be improved. The alerts are fine but integration to SEIM is weak
- You have to watch for storage creep. The cost for storage can get away from you if you are not careful.
- We have 2 cloud servers that we moved off Acronis storage and onto our own cloud server. That has reduced our long term cost by 23%
Price! All the services have low entry points and then hit you with big fees. Acronis Advanced Backup provides better management and control of your cost then the other services we evaluated. We have tested a number of solutions not on the list that have are price competitive, but the support was lacking.
Do you think Acronis Cyber Protect Cloud delivers good value for the price?
Yes
Are you happy with Acronis Cyber Protect Cloud's feature set?
Yes
Did Acronis Cyber Protect Cloud live up to sales and marketing promises?
Yes
Did implementation of Acronis Cyber Protect Cloud go as expected?
Yes
Would you buy Acronis Cyber Protect Cloud again?
Yes

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