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Acronis Cyber Protect Cloud

Acronis Cyber Protect Cloud


What is Acronis Cyber Protect Cloud?

Acronis Cyber Protect Cloud combines data backup with AI-based anti-malware, antivirus, and endpoint protection management in one solution. Acronis Cyber Protect Cloud also provides integrations and automation functionality to service providers with the aim of reducing complex technical infrastructure.

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Recent Reviews

TrustRadius Insights

User-Friendly Interface: Many reviewers have stated that they found it easy to add customers to the portal and select services in the …
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What is Acronis Cyber Protect Cloud?

Acronis Cyber Protect Cloud combines data backup with AI-based anti-malware, antivirus, and endpoint protection management in one solution. Acronis Cyber Protect Cloud also provides integrations and automation functionality to service providers with the aim of reducing complex technical…

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Product Demos

Acronis Cyber Protect Cloud | Acronis Cyber Cloud Demo Series

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Product Details

What is Acronis Cyber Protect Cloud?

Acronis Cyber Protect Cloud unifies backup, anti-malware, antivirus and endpoint management capabilities (such as vulnerability assessments, patch management, remote access and monitoring, etc.) in one integrated solution designed for service providers. All infrastructure is managed through a single console and only one agent on an endpoint to take advantage of all capabilities. The integration enables service providers to reduce complexity and make security a key part of their offering, while it helps to increase SLAs, decrease churn, and generate more recurring revenue. The solution features a set of cyber protection capabilities included at no cost or on a pay-as-you-go basis. Acronis Cyber Protect Cloud aims to enable service providers to enhance their services with no upfront expense.

Acronis Cyber Protect Cloud Features

Enterprise Backup Features

  • Supported: Cloud workload backup
  • Supported: Enterprise application backup
  • Supported: Data center platform backup
  • Supported: Replication
  • Supported: Operational reporting and analytics
  • Supported: Malware protection
  • Supported: Multi-location capabilities
  • Supported: Ransomware Recovery

Data Center Backup Features

  • Supported: Universal recovery
  • Supported: Instant recovery
  • Supported: Recovery verification
  • Supported: Business application protection
  • Supported: Multiple backup destinations
  • Supported: Incremental backup identification
  • Supported: Backup to the cloud
  • Supported: Deduplication and file compression
  • Supported: Flexible deployment
  • Supported: Management dashboard
  • Supported: Platform support
  • Supported: Retention options
  • Supported: Encryption

Additional Features

  • Supported: Antimalware Protection
  • Supported: Backup and Recovery
  • Supported: Vulnerability Assessments
  • Supported: Patch Management
  • Supported: URL Filtering and Categorization
  • Supported: Data Protection Map

Acronis Cyber Protect Cloud Video

Acronis Cyber Protect Cloud for Service Providers

Acronis Cyber Protect Cloud Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesБългарски, Čeština, Dansk, Deutsch, English, Español, Suomi, Français, Magyar, Indonesia, Italiano, 日本語, 한국어, Melayu, Norsk, Nederlands, Polski, Português, Português (Brazil), Русский, Српски, Svenska, Türkçe, 中文 (简体), 中文 (台灣)

Acronis Cyber Protect Cloud Downloadables

Frequently Asked Questions

Acronis Cyber Protect Cloud combines data backup with AI-based anti-malware, antivirus, and endpoint protection management in one solution. Acronis Cyber Protect Cloud also provides integrations and automation functionality to service providers with the aim of reducing complex technical infrastructure.

Veeam Data Platform, Cove Data Protection, and MSP360 Managed Backup are common alternatives for Acronis Cyber Protect Cloud.

Reviewers rate Platform support highest, with a score of 8.9.

The most common users of Acronis Cyber Protect Cloud are from Small Businesses (1-50 employees).
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

User-Friendly Interface: Many reviewers have stated that they found it easy to add customers to the portal and select services in the Cloud Professional training program. This indicates that the platform has a user-friendly interface for managing customers and services.

Efficient and Secure Backup Solutions: Several users appreciated the fast deployment and new immutable backup options, suggesting that the platform offers efficient and secure backup solutions. This demonstrates that the platform prioritizes data protection by providing quick and reliable backup capabilities.

Continuous Updates for Enhanced Security: A number of reviewers mentioned the EDR developments, indicating that the platform continuously updates its capabilities to enhance Endpoint Detection and Response. This highlights the commitment of the platform to staying up-to-date with security measures and ensuring optimal protection against threats.

Cons: Limited remote control capabilities: Some users have expressed a desire for a more comprehensive remote control solution that allows for unassisted system control and management. They feel that the current options are not sufficient in meeting their needs.

Inconvenient client system addition process: Several reviewers find it inconvenient to be required to log onto the console as the client when adding client systems. They suggest streamlining the process by allowing them to add client systems directly from their reseller account.

Expensive file sharing solution: A number of users have mentioned that they would like a more affordable file sharing solution or one that provides the option for local storage and sharing. They believe that the current cost is high and does not align with their budgetary requirements.

Users commonly recommend Acronis Cyber Protect Cloud for IT infrastructure environments and mid-size enterprises. They suggest trying the demo and performing a proof of concept before choosing Acronis over other solutions. Acronis offers a one-stop solution for backup, recovery, and cybersecurity needs, which users find convenient. Users emphasize the ease of use, single management console, and affordability of Acronis. They believe that Acronis is a reliable and secure product that provides peace of mind. Users highly recommend contacting the sales manager for advice on choosing the right SKU and discussing the benefits of Acronis.

Another common recommendation from users is to consider using the self-hosted version of Acronis instead of the cloud version. Users think that Acronis is the most safe, secure, and reliable solution for any business data. They suggest giving Acronis a thorough test drive to see how easy and effective the solution is.

Users also recommend Acronis as the answer to service providers' data protection needs. They suggest choosing the right plan (by the GB or by system) when using Acronis. Users find Acronis to be an easy-to-use solution with competitive pricing and rich functionality. They highly recommend it as a backup and disaster recovery platform.

Furthermore, users find integration into ConnectWise Manage and Automate with Acronis to be a pleasure. They suggest watching a live demo of the Acronis Dashboard for non-managed backup solutions. Users appreciate that Acronis has done all the hard work and provides excellent service for Managed Service Providers (MSPs).

Attribute Ratings


(1-12 of 12)
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Score 8 out of 10
Vetted Review
Verified User
I use it for two of our companies, primarily for backing up some workstations and some file servers. The file servers host some QuickBooks Company files, so I utilize as a main backup solution additional to the backup service offers as part of their annual QuickBooks subscription. Since it integrates malware and virus protection, I do not need to spend more money on a separate program.
  • Bare metal/Image backup
  • Backup and recovery of individual files
  • Accuracy and consistency of the data
  • Storage management: cleanup of old backups can be time expensive if their Continious Data Backup feature is enabled, since you cannot create a cleanup plan because it will fail. Unless you disable that option every time you like to delete some backups
  • Security incidents as they call them (for example you click on a bad URL or link) are most of the time automatically mitigated making any further investigation pointless. It is good that their AI does many things for you but then there is no point on notifying you of something already resolved.
  • Backup storage is expensive and you can only use Microsoft Azure as a third party cloud storage provider
Initial setup of plans (backup and anti-virus plans are called Protection plans, backup cleanup plans, etc.) is straightforward compare to other providers like Veeam. Also they offer Patch Management (Windows Updates) and integrated malware protection so it is convenient and the setup and day-to-day operation of those features are user-friendly. Recovery of individual files is also easy.
George Xanthopoulos | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
We are a small MSP company in IT trusted by dozens of organizations to support their IT equipment. We have been working with Acronis Cyber Protect Cloud for many years. Its products and services enable us to secure our customers' data and empower them to focus on growing their businesses rather than worrying about security and business continuity. Together with Acronis Cyber Protect Cloud we design solutions for customers who want to keep their data safe and their business running smoothly.
  • Product Easy of use
  • Private Support (private agent)
  • Various of Choices depends client's needs
  • Price analysis
  • MSP detailed view
We keep our customer's data safe and accessible at all times. We need more price analysis when Acronis charges an MSP.
Luiz Rodrigues | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
We use Acronis here on all our workstations and local servers in our laboratory, we use local and cloud backup functions with ransomware protection, device auditing as well.Due to the ease of use, we do not need to spend specialized resources or a lot of management time because executive reports help us prevent and control possible problems in the environment.
We have no problems with product support, friendly interface, fast backup even with unstable connection.Backup directly to tape is still a necessity in some countries and It is also necessary to implement the Archiving function
Barber Brinkman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
At Real Solutions Haarlem we provide our customers with storage, network, surveillance and back-up solutions. Our customers and partners, who are distributors, resellers, system integrators, MSP's and SMB organizations, require up-to-date back-up and recovery support and we see the increasing demand for security features. With Acronis Cyber Protect Cloud we can offer all that, from one user friendly parter portal. At our office we use it as additional back-up for our workstations and server. We trust the team of Acronis, both at HQ and the local memeber, with whom we are in close contact. Acronis is always here to support us with questions and besides that, their training and certifcation program is really helpful. So for Data Back-up & Recovery we always advice to start using Acronis right away. We are still learning more abput all the security feautres and soon we'll be executing more knowledge about that to our customer base.
  • Ease of use to add customers to the portal and select services in the Cloud
  • Professional training program to support our sales and marketing team
  • Fast deployment and the new immutable back-up options
  • EDR developments
  • Automate the free trial version, with notifications about the end date and next options to purchase
  • Direct billing options via API, without going through distribution
  • Full immutability of snaphots to third party Cloud providers
Overall we are happy with what Acronis is offering us, both as a use and a Value Add Resellers. The fact that there is one portal to onboard customers and select services is exactly what we were looking for. Now we are working on the Multi Tenant version, so we can also White Label Acronis towards our customerbase. We have not yet found any scenario's where Acronis can not offer any benefits. We do hear that the pricing for the storage is often to high versus competition. This applies to the Acronis data center storage, yet also the structure of Workload/per TB combination towards other Cloud vendors. (mainly the 3 largest Hyper Scalers) Compared to other Cloud storage solutions, these cost should be lower, so it will be easier to explain to customers to come and join Acronis in the cloud, instead of doing local back-ups or use solutions like DropBox, BackBlaze, PureStorage, Wasabo Hot Cloud Storage, Cloudian and more.
Tycho Löke | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Acronis Cyber Protect Cloud has been an invaluable tool for our organization, providing a comprehensive suite of data protection and cybersecurity solutions. In this review, I will discuss how we use Acronis Cyber Protect Cloud in our organization, the business problems it addresses, and the scope of our use case.

Data Protection and Backup:
One of the most critical aspects of any organization's IT infrastructure is ensuring the safety and availability of data. Acronis Cyber Protect Cloud has been instrumental in addressing this concern. We use it to create regular backups of our critical files, servers, and workstations, which are stored in secure offsite locations. In the event of a data loss or system failure, we can quickly recover our data and resume business operations with minimal downtime.

Cyber threats are a significant concern for businesses of all sizes. Acronis Cyber Protect Cloud offers a robust suite of cybersecurity tools, including anti-malware, anti-ransomware, and vulnerability assessments. These features have helped us protect our organization from the ever-evolving landscape of cyber threats. Additionally, Acronis' AI-based threat detection capabilities allow us to proactively identify and respond to potential threats before they become a problem.

Acronis Cyber Protect Cloud has proven to be an indispensable tool for our organization. It addresses our data protection and cybersecurity needs while providing us with peace of mind knowing our critical systems and data are secure. The scope of its features and integration capabilities make it an ideal solution for businesses of all sizes. We highly recommend Acronis Cyber Protect Cloud to any organization seeking a comprehensive and reliable data protection and cybersecurity solution.
  • Integrated Backup and Cybersecurity
  • AI-Driven Threat Detection
  • Flexible Storage Options
  • Universal Restore
  • Ransomware Protection
  • Continuous Data Protection
  • Reporting and Analytics
  • Universal Agent
Acronis Cyber Protect Cloud is well suited for SMBs that require a comprehensive data protection and cybersecurity solution without the need for significant IT resources. The platform's ease of use, scalability, and robust feature set can help SMBs ensure their data is protected and secure without incurring the costs of hiring a large IT team.
Dave Millier, CRISC | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Acronis Cyber Protect Cloud allows us to deliver an all-in-one solution to the SMB marketplace, focused on preventing bad things from happening. Even if they do, the offsite and offline backups help us get our customers back online quickly and with minimal disruption, making a security incident an inconvenience or annoyance, not a catastrophe! Acronis Cyber Protect Cloud is great to work with, the agents don't impact user performance, support is excellent, all in all a great experience, would highly recommend it to other MSPs and MSSPs looking for a best-in-class solution to support their clients.
  • Prevents bad things from getting onto PCs and Macs
  • Offsite and Offline backups make recovery a breeze (and a certainty!)
  • Excellent sales and technical support
  • Innovative company, constantly adding new features and capabilities
  • Mac and PC capabilities aligned, Mac is usually behind but getting better all the time!
Acronis Cyber Protect Cloud is ideally suited for an MSP or MSSP looking to deliver comprehensive protection and prevention, as well as rapid recovery capabilities to its clients. Competitive pricing, excellent support, data centres in multiple companies to reduce data residency issues, defense in depth across endpoint and email services, this service covers it all.
Score 10 out of 10
Vetted Review
I am the service manager of a fairly large MSP. We migrated all of our clients to Acronis Backups and have been very satisfied with the results. The ease of installation, ease of restoration, ease of billing has made the switch to Acronis easy for our company as well as for our clients.
  • Backups just work
  • Notified if backups fail
  • Easy to install
  • Partner Interaction
It is great for the majority of our clients. We have a few clients with low bandwidth and are having difficulty getting their initial cloud backup performed.
Young Joo (Tom) Cho | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
The number of our IT staff is not high, and they cover many fields of IT internally and support our customer companies as well. Therefore, we really need a single solution which can cover the fields and be operated by the limited staff. Acronis is ONE of the perfect solutions for it.
  • Well-organized solution portal
  • Easy to use
  • Prompt tech support
  • Sinle agent can be used for all the features
  • Click to go for solution setting
It is very easy to use even for the first IT admin user and covers not only backup but also security which is the most important in current biz and tech areas.
Score 9 out of 10
Vetted Review
Acronis have become our preferred cyber security partner over the past 2 years by providing a well-integrated collection of products that focus on what's important to us as an MSP and our customer. Prior to using Acronis, we had a multitude of vendors offering their own solutions for backup/DR/security, and this inflated our time spent on checking the respective platforms, increased our onboarding time for new staff due to training requirements, and without integration left potential gaps in the security posture for our clients. With the single pane of glass that Acronis brings, we can be sure that we're on top of our customer's protection needs.
  • Robust and reliable Cyber Security platform
  • Broad portfolio of integrated security products
  • Vulnerability assessments and patch management
  • Single Pane of Glass for management
  • Flexible pricing
  • Remote access with administrative control
  • Proactive monitoring and scription
  • Software Deployment and removal
Acronis is very well suited when you need a single pane of glass to monitor and manage your client's security across multiple vectors. It's also great for offering customers their own access to the platform to maintain their own security. Finally, regarding backup and DR Acronis suits almost every scenario due to its very flexible pricing and flexible technical suitability.
Fernando Solano Arellano | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
We are a Local MSP in Colombia, Acronis Cyber Protect Cloud generates value to our services, allows us to differentiate ourselves in the market, and deliver successful solutions to our customers.
  • High functional range.
  • It is reliable.
  • It is easy to deploy.
  • It is easy to manage.
  • Better reports with important security information for analyze.
  • The ability to monitor resources like CPU, memory, disks and network activity, and availability.
  • The ability to monitor user activity, very important today because of home working.
  • Endpoint security for IOs and Android, better if it can be an MDM.
Acronis Cyber Protect Cloud provides us with products 100% aligned with our service portfolio.
Score 10 out of 10
Vetted Review
I have used Acronis products for my company and my clients for more than ten years and trust Acronis implicitly. When they shared that they were releasing a new cloud product I had my doubts, but it has met and exceeded my expectations. I now have my company and every single one of my clients utilizing their local and cloud backup solutions. For a fixed monthly cost I can backup my clients' full servers and computers with a secure and unhackable onsite encrypted local storage solution. We can then also backup a portion of that data to the cloud. This has given me something that I haven't had in a few years - peace of mind that my backups and my client's backups are all safe and secure and available when needed. One of my new clients had all of their servers and computers locked up by ransomware because their previous company didn't have a localized backup solution like this in place. All of their backups were deleted and computers and servers encrypted by ransomware, which never would have happened if the Acronis [Cyber Protect Cloud] solution was in place.
  • Local backup to local encrypted and protected hard drives
  • Cloud backups of files, folders, or entire machines
  • Vulnerability assessment of systems
  • Antivirus and content filtering
  • Remote control of systems
  • Integration with Connectwise and other RMM and MSP tools
  • Replacement that's better than Dropbox or Google drive
  • We would like a more robust remote control solution with more emphasis on unassisted system control and management
  • When adding client systems, we have to be logged onto the console as the client, it would be nice to able to do that from the reseller account
  • We wish the file sharing solution was less expensive or allowed for local storage and sharing
Home users, business users, every user should be using this solution! It's simple, reliable, easy to use, and affordable. As a reseller, it's what I recommend to my clients, and it's what we use for our needs as well. It's scalable and a complete backup solution for every need we have come across. One particularly hard area has been laptops. Acronis [Cyber Protect Cloud] is intelligent and knows when a laptop is brought onto the corporate network and will perform a local backup at that time and won't try to when it isn't on that network. When off the corporate network, it will only back up the files to the cloud that we have selected to backup. If you're using DropBox, forget about it and start using the Acronis [Cyber Protect Cloud] storage solution. You can share your files among different users with safe and secure backups!
Score 10 out of 10
Vetted Review
We have been looking for solid and decent software that can give us confidence and reliability. We have found this in Acronis [Cyber Protect Cloud]. Since we have implemented this, we have more than 150TB of data protected in Acronis [Cyber Protect Cloud], and I can honestly say that I can sleep in peace at night.
  • Integrate with our ConnectWise Manage, and ConnectWise Automate systems seamlessly
  • Single Pane view across all of our backups for all customers
  • Easy managed and implementation are seamless
  • I can protect all platforms that we support
  • I can honestly say that I cannot offhand think of anything. As Acronis [Cyber Protect Cloud] has really got all areas and aspects covered, and well developed. The only one thing I would honestly like to see Acronis [Cyber Protect Cloud] does, is Hyper-V replication.
Physical server? I can back it up.
Workstation? I can back it up.
ESXi host and VM's? I can back it up.
Hyper-V host and VM's? I can back it up.
New customer? I can set you up and have Acronis [Cyber Protect Cloud] rolled out in a couple of minutes.
O365? Email? SharePoint? Teams? I can back it up.
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