Does an excellent job of providing an indispensable solution
April 29, 2021

Does an excellent job of providing an indispensable solution

Josh Spern | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Review Source

Overall Satisfaction with Acronis Cyber Backup Cloud

We use Acronis Cyber Backup Cloud both internally across our whole organization and for the customers we manage as our primary backup and disaster recovery solution. It gives us the ability to facilitate business continuity from a data/system backup and recovery perspective. With Acronis, we can more easily recover from unavoidable system failures and user errors that would normally result in loss of data or productivity.
  • Single pane of glass for managing customer tenants
  • Quick and reliable backup recovery
  • Both onsite and offsite backup destinations are supported
  • Integrations with third-party products like ConnectWise Manage and ConnectWise Automate do not function as well as they could
  • Inconsistent endpoint stability with new version releases
  • Constant changes in licensing models are confusing
  • Third-party integration with ConnectWise Manage and Automate
  • A single, web-based pane of glass for managing customer tenants
  • Ability to back up to both local and cloud destinations
  • With backup and disaster recovery being essential to all businesses, this product plays a key role in our ability to acquire new clients and gives us confidence in supporting them

Do you think Acronis Advanced Backup (formerly Cyber Backup Cloud) delivers good value for the price?

Yes

Are you happy with Acronis Advanced Backup (formerly Cyber Backup Cloud)'s feature set?

Yes

Did Acronis Advanced Backup (formerly Cyber Backup Cloud) live up to sales and marketing promises?

Yes

Did implementation of Acronis Advanced Backup (formerly Cyber Backup Cloud) go as expected?

Yes

Would you buy Acronis Advanced Backup (formerly Cyber Backup Cloud) again?

Yes

Acronis Cyber Backup Cloud works very well in Managed Service Provider environments where there is a need for a single provider to manage backup and disaster recovery for multiple small and medium-sized businesses.