Excellent Patch Management software with Remote Management abilities
Updated May 29, 2025

Excellent Patch Management software with Remote Management abilities

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Action1

Action1 helps with patch management and keeping our devices up-to-date. It allows me to upload both exe and msi files for update management which not every solution allows for. Using this I can manage my devices in office and remotely with ease. On top of that it helps address any cost concerns as the first 200 endpoints are free and as a small business it makes it really easy to implement.

Pros

  • The best at patch management due to being their main focus
  • Has a well organized interface that is easy to use
  • Offers built in vulnerability monitoring to help prioritize what apps need updating.

Cons

  • Their remote desktop tool is still lacking in features
  • This tool has made it easy for me to help my users remotely and reliably.
  • It has also helped me stay relatively worry free about if updates are being applied or not.
It is very easy to use overall but is lacking in some areas previously mentioned like remote assistance.
Action1 excels with patch management and their ability to show if applications have been marked as vulnerable. It is also hard to beat their free model where the first 200 are free. When I first started with Action1 it was only 50 endpoints so seeing that expand so much is awesome.

Do you think Action1 delivers good value for the price?

Yes

Are you happy with Action1's feature set?

Yes

Did Action1 live up to sales and marketing promises?

Yes

Did implementation of Action1 go as expected?

Yes

Would you buy Action1 again?

Yes

I use Action1 alongside another solution. Due to Action1 being free for the first 200 endpoints it is no trouble to do. Action1 has always done well at helping me update our devices on a regular cadence and has options to prevent the updates from interrupting the user experience. It is less helpful when it comes to remotely managing devices. The remote desktop function is still immature and lacking in features. There is also no live command line option and only allows for running scripts ad hoc.

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