Highly Recommend Excellent and Feature Rich Tool
January 08, 2026

Highly Recommend Excellent and Feature Rich Tool

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Action1

inventory, vulnerability update and patch management, remote access, and more. The scope is our entire Windows environment up to 200 endpoints are free and we have around 100-125. We came from Lansweeper, there is not complete feature parity, but this is a huge cost savings and is completely cloud based and also deployed itself via Active Directory agent it was super-fast to deploy to all but remote endpoints that do not check-in with the domain. Those we did some manual deployments to fill in gaps which was very fast and easy.

Pros

  • Vulnerability and Patch Management
  • Update Management
  • Inventory and ITAM

Cons

  • Remote Access could use added functionality
  • The deployment screens for update deferrals can be hard to understand at first and easy to skip since it carries some default info when you create a new automation rather than a more conspicuous prompt to update.
  • Humungous ROI, we have paid $0 thus far for Action1
  • Serious security improvements with automated patch deployment
  • Serious efficiency improvements with centralized asset inventory and update deployment dashboards in addition to one-click unattended Remote Access from Endpoint dashboard.
Fantastic, very few minor changes that I would make. The team is constantly listening to user base and adding or fixing things to make the product better.
Aforementioned regarding the high cost of Lansweeper. In my experience, it also has a greater effort to configure and isn't as easy to deploy and customize out of the box. In my opinion, their platform is built around the assumption everyone is a long-time customer and/or a big business. To me, Action1 seems best geared to smaller businesses without $5000-10000/yr to spend on an IT asset database and scanning tool and Action1 throws in patching and vulnerability management also for free out of the box unlike, in my experience, the nickel and diming from Lansweeper.

Do you think Action1 delivers good value for the price?

Yes

Are you happy with Action1's feature set?

Yes

Did Action1 live up to sales and marketing promises?

Yes

Did implementation of Action1 go as expected?

Yes

Would you buy Action1 again?

Yes

Best suited for small business environments or where AD can reach all devices. There are limitations to what data can be gathered and deployed remotely, could use some additional WMI or similar info like disk layout and usage, etc.

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