Good, but not great
June 04, 2021

Good, but not great

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Captivate

We are using Adobe Captivate to develop virtual training for end users.
  • It's interactive
  • It is more engaging than PowerPoint
  • Closed captions need more improvement. One specific issue is that they react significantly to unseen formatting from Microsoft and make it hard to edit/change them without having to take an additional step to paste all text into notepad to clear formatting first. It's way too laborious.
  • I wish copying variables and formatting was easier when I'm creating an interactive "click on these buttons" type of experience. I feel like I have to recreate it every time.
  • When playing back the videos there is a lot of quirks that are causing issues for the end user experience; formatted items aren't appearing on the screen, timing is delayed...I don't understand why or how those things happen, but when I completely delete and redo them, then it works. It's delayed the rollout of this training by 2 months already.
  • Voiceover/Closed Captions
  • Software simulation
  • Ability to train virtually/remotely

Do you think Adobe Captivate delivers good value for the price?

Not sure

Are you happy with Adobe Captivate's feature set?


Did Adobe Captivate live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Captivate go as expected?


Would you buy Adobe Captivate again?


I think there's just way too much clunkiness about Adobe Captivate. It took me about 3 months to get used to its quirks.