Simple. Elegant. Modern. Fun.
November 04, 2020

Simple. Elegant. Modern. Fun.

Dr. WandaJean Jones | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Captivate Prime

We are using ACP for our commercial sales organization. It allows us to train users on our sales processes and products. We also use it to train our channel partners.
  • Routing the right training to the right audience.
  • Social learning & user generated content.
  • Amazing reporting capabilities.
  • Some of the search capabilities inside of the tool are not optimized.
  • More people trained in less time.
  • Positive learner experience, which helps drive the right engagement.
  • Easy access for our external partners.
We deployed in less than 80 days. It was very intuitive and we didn't need any large IT integrations. We onboarded the first region quickly and documented the process, from an internal perspective. Afterwards, we quickly brought on the rest of the world...sharing best practices along the way and capturing the nuances for each region.
The licensing model, even before corporate volume discounts, was very straightforward. There is information in the Administrator's panel and links to more information at every turn. The Adobe resources are so well documented that the learning is continuous for the Administration role. We have used a knowledgeable integrator, who has worked on other Adobe Captivate Prime projects. We have found great success this way.
Our Customer Service Success Manager is a true partner in our success. We are sent invitations to a quarterly business review, where the Adobe Customer Service Success Manager helps us understand the trends of our system, our users' behavior, and features and upgrades on the product road map. We see them as a true partner.
Sales and Partner Training
We thought that we received the best value for the features we needed in the one tool...Adobe Captivate Prime. Our sales learners needed to learn on the go, so the mobile application was a MUST. We found that the Adobe Captivate Prime application was easy for our learning leaders, giving them relief in the content creation process. This was a great differentiation as well.
This system is SUPER FAST, when it comes to getting content onto the system. We can publish a course and begin enrollment in less than 5 minutes.

When content developers are looking for their content, it's difficult for them to find it without knowing the exact name of the content. We use an external content repository to help us manage this process.

Adobe Learning Manager Feature Ratings

Course authoring
Course catalog or library
Learning content
Mobile friendly
Progress tracking & certifications
Compliance management
Learning administration
Learning reporting & analytics
Social learning