Adobe Commerce has been great for our small company
March 26, 2025

Adobe Commerce has been great for our small company

Angela Maynard | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Magento Enterprise

Overall Satisfaction with Adobe Commerce

We use Adobe Commerce as our primary platform to run and manage our website. We needed a cloud based platform for a small business team making it easy to make updates and provide a good experience for our customers. We are primarily a B2C however we do take advantage of the B2B functions available with Adobe Commerce as well.

Pros

  • The ease of use with page builder requiring no developer skills to maintain most of our pages.
  • The catalog is straightforward and easy to use and having the ability to update pricing and other key pieces based on customer group is very helpful.
  • Many of the extensions Adobe Commerce has help us to do what we need to do more quickly without a great deal of development efforts and cost.

Cons

  • Although Page builder is great to have and allows us to do a lot of things without developer support it lacks some key accessibility aspects and causes a lot of work to clean it up on the out of box blocks etc.
  • I don't want to have to upgrade or choose new Saas to have fast performing platform. It's disappointing that our site speed is so much slower than our competitors. Wish there was something more that could be done for those of us just on Magento Adobe Commerce Platform.
  • I don't like that there are so many patches and upgrades to the platform costing our company budget dollars that could be spent on higher priorities.
  • When we first went LIVE with Adobe Commerce our SEO / Organic traffic plummeted and so did our conversion so our initial take of Adobe Commerce wasn't great. This was partly to do with business decisions but also to do with out of box functionality not being as expected.
  • Fast forward and we basically did a redesign on the platform and partnered with a fantastic SEO partner and improved results and now are doing extremely well on the Magento platform. Much improved!
I am a business team director and have very easily been able to do almost anything we need to do in Magento Adobe Commerce.

Do you think Adobe Commerce delivers good value for the price?

Yes

Are you happy with Adobe Commerce's feature set?

Yes

Did Adobe Commerce live up to sales and marketing promises?

Yes

Did implementation of Adobe Commerce go as expected?

Yes

Would you buy Adobe Commerce again?

Yes

We are a B2C that crosses over and functions like a B2B. The out of box Adobe Commerce offering is something we would could not do without a great deal of custom coding with other platforms.

Adobe Commerce Feature Ratings

6.2
Product catalog & listings
10
Product management
10
Bulk product upload
3
Branding
7
Mobile storefront
5
Product variations
5
Website integration
5
Visual customization
6
CMS
5
5.0
Abandoned cart recovery
5
Checkout user experience
5
8.0
eCommerce security
8
6.0
Promotions & discounts
8
Personalized recommendations
5
SEO
5
6.8
Multi-site management
8
Order processing
8
Inventory management
7
Shipping
5
Custom functionality
6

Comments

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