great product, with a few minor downsides
January 31, 2023

great product, with a few minor downsides

Temo Johnson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Marketo Engage

Adobe Marketo Engage was used in our Organization to address our B2B & B2G Customers in a wide range, with different email schedules, but also allowed our staff to not have to follow up.
  • Marketing Software
  • Easy to Use & Manage UI
  • Simple Directions for Management
  • S/MIME Emails
  • Allowing Integration with other CRM's
  • Upsell
  • Customer Service
  • Lead Management
  • Prospecting / New Business
The goal is to increase revenue within our existing customers, but also find prospecting businesses.
Adobe Marketo Engage was much more freeing and open to new configurations, which is the reason that IT selected AME.

Do you think Adobe Marketo Engage delivers good value for the price?

Yes

Are you happy with Adobe Marketo Engage's feature set?

Yes

Did Adobe Marketo Engage live up to sales and marketing promises?

Yes

Did implementation of Adobe Marketo Engage go as expected?

Yes

Would you buy Adobe Marketo Engage again?

Yes

Adobe Marketo Engage is well suited for B2C customers, as you can always send out "Promotional Items". Marketo Engage isn't fully suited for B2B customers, as it still has the "feel" of promotion instead of "business".

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
9
Dynamic content
10
Ability to test dynamic content
10
Landing pages
10
A/B testing
10
Mobile optimization
10
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
10
Automated sales alerts and tasks
10
Calendaring
10
Event/webinar marketing
8
Social sharing and campaigns
9
Dashboards
10
Standard reports
10
Custom reports
10
API
8
Role-based workflow & approvals
7
Customizability
8
Integration with Salesforce.com
10
Integration with Microsoft Dynamics CRM
10
Integration with SugarCRM
10