Powerful Tool with Room for Improvement
June 27, 2024

Powerful Tool with Room for Improvement

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Health Compliance

We use the system for ACA reporting and ongoing compliance. The ACA reporting tools in Workforce Now (WFN) are clumsy where ADP Health Compliance has real time data available. Annual ACA reporting takes a fraction of the time it took in WFN.

Pros

  • Calculating average hours worked
  • Fast creation and easy editing of 1095's and 1094's
  • Ability to look up an employee and drill down in the data

Cons

  • Too complicated, too many screens and sections
  • LOA list is great, just needs ability to filter out termed EEs and by date range
  • More interaction and automation with Workforce Now, EEs approved in Health Compliance are not automatically updated or assigned an enrollment workflow in WFN
  • Definitely reduced manual work for annual reporting is huge! Before implementing Health Compliance I was dreading the hours and days that needed to be spent in January to prepare the 1095s. With ADP Health Compliance, it took less than two hours to review and submit the forms.
  • The confidence that the tool is helping us stay in compliance and avoid penalties.
  • Ability to access targeted data without running numerous reports.
In a prior role, we were looking at third party vendors. Mostly looking at companies led by industry experts.

Do you think ADP Health Compliance delivers good value for the price?

Not sure

Are you happy with ADP Health Compliance's feature set?

Yes

Did ADP Health Compliance live up to sales and marketing promises?

No

Did implementation of ADP Health Compliance go as expected?

No

Would you buy ADP Health Compliance again?

Yes

Stay focused on the most critical items: Ongoing benefit eligibility, Annual ACA reporting and minimizing penalty exposure. If a feature does not support these critical items, maybe it isn't necessary.

Comments

  • Wendy Delgado-King | TrustRadius Reviewer
    Thank you for leaving a review; we always appreciate clients sharing feedback. We are glad to hear that after implementing Health Compliance your manual workload for 1095-Cs was drastically reduced and that you are confident we are helping to keep you ACA compliant! We strive to support your organization while streamlining and simplifying the complexity of the ACA. If you have any specific concerns you'd like to share, feel free to let us know by contacting your dedicated Health Compliance Service Associate or their leader.

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