Overall Satisfaction with ADP TotalSource
ADP is being used as a small business solution for HR and payroll needs.
- Huge investment and no return.
- Over promised and under delivered.
- No protection for employers.
- Employee advocates NOT employer advocates.
Do you think ADP TotalSource delivers good value for the price?
Are you happy with ADP TotalSource's feature set?
Did ADP TotalSource live up to sales and marketing promises?
Did implementation of ADP TotalSource go as expected?
Would you buy ADP TotalSource again?
ADP is built for large companies that have internal support and use ADP as a supplement. ADP is not well suited for small companies. HR is not well versed in specific state laws, which can cost an employer a huge amount of money in legal fees and headaches, the very thing companies are paying to avoid through ADP. Also, the legal coverage promised by ADP is nullified by the bylaws and details that keep them non-negligent. So not only do they not know the laws, but they are also not responsible for giving bad advice. It would be better for a small business to hire a very good business attorney that knows the particulars of the state they do business in.