Payments guru!
April 04, 2023

Payments guru!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adyen

  1. Makes it easy to integrate with drop-in components.
  2. The reporting dashboards provides all the insights you need to review the health of your payments.
  3. Supports industry standard security features like 3DS
  4. Integrates with most payment methods.
  • Simple integration
  • The support team has a 24 hour SLA to respond which is way too long at times.
  • The documentation on the site can seem out of sync at times.
  • Easy to scale across markets.
  • Easy to onboard new merchants into the platform without worrying about payment methods that need to be supported.
There have been no major downtimes recently. In case of degraded performance they are quick to notify the clients and take corrective action.
All my payments reports are accessible via the admin. They are used to identify opportunities to scale or cut down.

Do you think Adyen delivers good value for the price?

Yes

Are you happy with Adyen's feature set?

Yes

Did Adyen live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adyen go as expected?

Yes

Would you buy Adyen again?

Yes

Provides pay by link which can be implemented quickly with minimal development.

Adyen Feature Ratings

Fraud Detection
8
API or SDK
9
Recurring Payment Support
9
Billing and Invoicing Support
9
Global Support
9
Payment Form Acceptance
9