Overall Satisfaction with Airship
With the momox app, users can easily and quickly sell their second hand books & media and fashion to us. We use Airship to send campaign & content push messages, as well as push automations (with and without voucher - generic and personalized) and setup in-app messages. Target is to get loyal customers who sell regularly over our platform.
- Simple setup of push messages + automations
- Most important push + reporting features available
- Friendly and individual customer support
- Regular launch + optimization of features
- High customer engagement over Airship
- Voucher handling (for voucher cases which can appear several times in customer life, workaround is possible but laborious)
- Automatic push retargeting can be improved
- Automated AB-Testing reminder setup
- CRM revenue uplift of 20% (from 2021 to 2022)
Within Airship we have a considered but wide option of customer data in form of attributes, events & more which we use to build personalized and individual app and push experiences. Every customer is targeted on his or her preferred channel.
Airship's experimentation feature helped us to optimize our best performing push automations as well as to proof the incremental impact of our push campaigns.
Do you think Airship delivers good value for the price?
Yes
Are you happy with Airship's feature set?
Yes
Did Airship live up to sales and marketing promises?
Yes
Did implementation of Airship go as expected?
Yes
Would you buy Airship again?
Yes