Item: Airship
Rating: 8
Author: Verified User

Overall Satisfaction with Airship

Use Cases and Deployment Scope

Using Airship to create a better more seamless solution to handle and deliver communications and enhance user engagement and experience. Also providing excellent analytics that help give us much better user insights. The integration through a very user friendly interface was definitely a bonus, documentation was good and easy to understand and utilize.

Pros and Cons

Pros

Excellent Analytics across all of Airship’s channels
Personalization and Targeting
User Engagement and Experience

Cons

Limited A/B testing
Would like more design options/customizations
More automation would be nice

Return on Investment

Better overall user engagement and insight
Better Analytics has helped provide more datasets for decision making
Increased productivity of team through organization

Key Insights

Do you think Airship delivers good value for the price?

Yes

Are you happy with Airship's feature set?

Yes

Did Airship live up to sales and marketing promises?

Yes

Did implementation of Airship go as expected?

Yes

Would you buy Airship again?

Yes

Likelihood to Recommend

Airship is good to create a more integrated, consistent experience that organizes many features, tasks, etc. in one place. The no code editor is also helpful for less tech savy people on your team to contribute more. While it is great for overall user engagement and experience, I wish there was a little more flexibility for experimentation with retargeting, A/B testing, etc.

Comments

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Great platform for consolidated user engagement