Item: AlphaSense
Rating: 10
Author: Jenna Phillips

Overall Satisfaction with AlphaSense

Use Cases and Deployment Scope

I use AlphaSense to do research about and on behalf of clients. The use cases are generally related to gaining market intelligence, understanding the market/public/customer/consumer perception of organizations, and to forecast opportunities and threats. In the course of project delivery work I also use AlphaSense to help clients improve their insights and perspective on their market and opportunities.

Pros and Cons

Pros

Aggregating all the relevant information in one place (company, sector, etc)
Summarize findings and informing me of the key insights
Providing more information than competitors, especially when it comes to expert interviews

Cons

Expert interview digest could be more focused on my companies
Creating dashboards or summary pages more easily, perhaps based on a template
Suggesting more "if you care about x, consider y" where y is a related or adjacent topic

Return on Investment

Faster deliverable timelines with less time spent on research
New deals closed due to the insights we can demonstrate
More informed about the market, leading to better credibility with clients and colleagues

Usability

Very usable, but it does take a little practice to understand how to use the search and what to look for. Once you get a useful result, it is important to save the approach taken to get that insight because repeating the exact process. Once you know how to use the features, though, it is easy to navigate.

AlphaSense Market Intelligence

We can establish customized alerts that will notify us if something important happens, like a new clinical trial result or a new product achieving approval. We can also save views in our dashboards so we refer to the information in one place and can quickly understand updates. We are more aware and can act more quickly.

Key Insights

Do you think AlphaSense delivers good value for the price?

Not sure

Are you happy with AlphaSense's feature set?

Yes

Did AlphaSense live up to sales and marketing promises?

Yes

Did implementation of AlphaSense go as expected?

Yes

Would you buy AlphaSense again?

Yes

Likelihood to Recommend

Very useful for business development insights where we need to get new information quickly. Great for meeting preparation, where we can ask specific questions about a company or part of an organization. Great for keeping tabs on a sector where technology is progressing rapidly (AI, clinical development, etc). I also appreciate the ability to track specific insights or activities over time by creating dashboards that I can refer back to.

AlphaSense Feature Ratings

Comments

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Useful for market competitive and delivery insights