Buggy app with great future
Updated January 19, 2017
Buggy app with great future
Score 5 out of 10
Vetted Review
Verified User
Overall Satisfaction with Anaplan
Currently Anaplan is used mostly in supply chain planning processes, but company is looking optimisticly towards implementing it widely in many other departments to make Sales and Operation Planning process more cross-functional. It has already been implemented in several countries, but not globally. Since Anaplan is mainly designed for planning, it is now seen as an addin for SAP APO, which is too complex to be operated by wide range of specialists across different departments.
- Simultaneous data editing by several departments.
- Large data calculation.
- Agile access anywhere if you have Internet access.
- Errors handling. If you make a mistake in formula, the model might freeze for all users for several minutes.
- Multistage calculations may cause the app to work slowly.
- Too few functions are yet available. Tons of simple actions are really hard to implement in some cases including PRODUCT, VLOOKUP and CASE SELECT.
- Bugs that were reported months ago are not fixed.
- Really poor technical support. There are only 5 or so tech support guys globally and you have to wait for their answer sometimes for too long. Mostly they only give you temporary workarounds because of the bugs that won't be fixed in the nearest future.
- No Android app.
- End users have no interface settings at all. Only administrators may save export views and all the useful tune-ups.
- No friendly interface to edit user rights. When their quantity exceeds 30 or more changing the rights becomes a disaster.
- Google App Engine, Microsoft Office and SAP HANA Cloud Platform
Anaplan was selected by management without technical expertise. Now there is no way back.