Buggy app with great future

Overall Satisfaction with Anaplan

Currently Anaplan is used mostly in supply chain planning processes, but company is looking optimisticly towards implementing it widely in many other departments to make Sales and Operation Planning process more cross-functional. It has already been implemented in several countries, but not globally. Since Anaplan is mainly designed for planning, it is now seen as an addin for SAP APO, which is too complex to be operated by wide range of specialists across different departments.
  • Simultaneous data editing by several departments.
  • Large data calculation.
  • Agile access anywhere if you have Internet access.
  • Errors handling. If you make a mistake in formula, the model might freeze for all users for several minutes.
  • Multistage calculations may cause the app to work slowly.
  • Too few functions are yet available. Tons of simple actions are really hard to implement in some cases including PRODUCT, VLOOKUP and CASE SELECT.
  • Bugs that were reported months ago are not fixed.
  • Really poor technical support. There are only 5 or so tech support guys globally and you have to wait for their answer sometimes for too long. Mostly they only give you temporary workarounds because of the bugs that won't be fixed in the nearest future.
  • No Android app.
  • End users have no interface settings at all. Only administrators may save export views and all the useful tune-ups.
  • No friendly interface to edit user rights. When their quantity exceeds 30 or more changing the rights becomes a disaster.
  • Anaplan for Marketing
  • Anaplan for Supply Chain
By now forecast accuracy did only fall after the implementation of ANaplan, because implementing such a solution had many problems. The integration IT team was unexperienced and the initial models that were used for planning were facing teething problems. Unfortunately putting Anaplan models in order is really time consuming process, so there is still much to be done.
Anaplan was selected by management without technical expertise. Now there is no way back.
Completely automatised monthly Sales and Operation Planning process that won't require any IT support.
Anaplan is only good for simultaneous actions by many people. If you have Sales and Operation Planning or any other cross-functional process that involves salesmen, marketing specialists and many more people, Anaplan may help you out. But you need a good technical specialist that will implement the solution. Anaplan is really a young company and its product is yet really buggy, you have to be ready to invest time and effort in this IT-solution.

Anaplan Feature Ratings

Long-term financial planning
5
Financial budgeting
8
Forecasting
2
Scenario modeling
8
Management reporting
5
Financial data consolidation
8
Journal entries and reports
5
Local and consolidated reporting
5
Detailed Audit Trails
3
Financial Statement Reporting
8
Management Reporting
5
Excel-based Reporting
3
Color-coded scorecards
1
Cost and profitability analysis
5
Key Performance Indicator setting
5
Flat file integration
5