Great software, not a great for enterprise
Updated December 14, 2021

Great software, not a great for enterprise

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Apica Synthetic

We use Apica Synthetic for networks, servers, and application monitoring for the performance and availability of networks, servers, and applications.
  • Automated network device discovery
  • Network monitoring
  • Alerts
  • Customizable reports
  • Reports are a bit clunky to build
  • Difficult to scale for enterprise-wide monitoring
  • The infrastructure availability can be seen in a single UI.
  • The ability to simulate high-traffic loads on applications is very valuable.
We actually preferred IP HostMonitor over Apica Synthetic, as it was more stable and uses less real estate. IP HostMonitor does not support true load simulation, which we miss from the Apica Synthetic trials.

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It allows us to know if our services and applications are up/down. It's great for specific and local end-point monitoring, not so great for enterprise monitoring. Its value lies in being able to simulate real user load against an application or service.

Apica Synthetic Feature Ratings

Application monitoring
Database monitoring
Threshold alerts
Predictive capabilities
Application performance management console
Collaboration tools
Out-of-the box templates to monitor applications
Application dependency mapping and thresholding
Virtualization monitoring
Server availability and performance monitoring
Server usage monitoring and capacity forecasting
IT Asset Discovery

Using Apica Synthetic

2 - The ERP administrator and software engineer use Apica. Typically the major use case is for testing and simulation using multiple currencies, locations and load potential.
2 - The software engineer and head of IT support Apica normally, we also use an outside vendor for more complicated issues.
  • We monitor DNS both on-prem and off-prem to verify route and performance info
  • We simulate, or mirror, points and clicks or API calls that customers use
  • Specifically we monitor the front-end UI& background transactions, as well vendor applications performance and availability
  • We have been able to test the availability of IT services such as help desk, DNS & hardware monitors
  • We are able collect performance metrics like response time, time to submit, etc. simulating a users location
  • Monitoring and troubleshooting performance issues
  • Verify that all apps & pages are available and responding as expected worldwide
Apica has been a great value regarding simulations, metrics, performance monitoring and availability checks. The UI is not very intuitive, it can be difficult to navigate.