Excellent service and customer portal!
September 21, 2015
Excellent service and customer portal!
Score 10 out of 10
Vetted Review
Verified User
Software Version
Usability Testing
Overall Satisfaction with Applause
Our Information Technology Department uses Applause to test our mobile application. Applause provides usability testing to ensure our application is released without issues.
- Excellent customer service
- Easy-to-use customer portal
- Fast, thorough results that can easily be obtained and reported on from our end
- Repeated issues (duplicates) reported
- Some areas of their admin portal are tricky or confusing
- Improved application, better service to our customers
- Increased project efficiency
- Xpanxion
Applause provides better customer service and results.