Item: AppMaster.io
Rating: 9
Author: Anna Romanova

Overall Satisfaction with AppMaster.io

Use Cases and Deployment Scope

This is such a great platform for any development company to take its processes to the next level. We've been able to increase our efficiency by almost 15% since we started using it. The customer service team is also responsive and always there to help with any questions or feedback you might have. I would highly recommend this platform for any company looking to build better tools. The drag and drop interface is very intuitive and easy to use, even for someone who has never built an app before. I would recommend it to anyone looking to build an app of any scope, especially when the backend needs to cover many use cases - simple and complex!

Pros and Cons

Pros

Intuitive drag and drop interface.
Database builder: this allows your team to speed up the dev process.
Deployment is fast and the platform helps you avoid many of the possible deployment errors caused by human factors.
You can run the app offline.

Cons

Would love to see more design flexibility.
Would love to see more templates and presets.

Most Important Features

Offline deployment.
Access control.
API documentation.
Business cases visual designer.
Database builder.

Return on Investment

Reduced our costs because did not need to hire a full dev team.
Reduced time to market which also decreased costs and increased our ROI.
Were able to build a full set of apps for various users with a single backend on 1 platform.

Alternatives Considered

Bubble.io, OutSystems and Betty Blocks

These alternatives have some of the things we need - like API endpoints and/or offline deployment, but for us, AppMaster.io turned out to be a single pill for all our pains. We've built 2 apps and 3 dashboards all connected to the same database and over 23 business scenarios with the business process editor. And we did not have to use any other tool.

Key Insights

Do you think AppMaster.io delivers good value for the price?

Yes

Are you happy with AppMaster.io's feature set?

Yes

Did AppMaster.io live up to sales and marketing promises?

Yes

Did implementation of AppMaster.io go as expected?

Yes

Would you buy AppMaster.io again?

Yes

Other Software Used

Slack, Betty Blocks, Telegram, Google Sheets

Likelihood to Recommend

Best suited for complex apps with different business flows that you have to join in one product. Also perfect for enterprise apps with a single backend but different types of users (like clients and account managers). The built-in deployment options let you run your app offline, which is great for highly secure apps with sensitive data. Also good if you need API integrations - docs are ready-made and there're many pre-set modules. As for less appropriate scenarios - AppMaster.io maybe be too rich for simple single-button apps, but once you move past the entrance threshold, simple apps are just several minutes away with AppMaster.io.

AppMaster.io Feature Ratings

AppMaster.io Support

Support Rating

Very quick replies, very thorough answers, they help with even the smallest cases and always are there when you have even the most stupid questions.

AppMaster.io Customer Support Pros and Cons

Pros	Cons
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response	None

Premium Support

There's just support. They help everyone, no need to pay extra for the help.

Bug Resolution

Yes - I think it took less than two days for the bug to get fixed. I guess the speed is the result of the product and team being fairly young in terms of product age. I understand why huge enterprises take more time to solve any issues, but right now the speed of AppMaster.io bug fixing processes is impressive.

Comments

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The perfect no-code platform to build all kinds of enterprise apps and boards