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Appointment booking for small wellness business
May 31, 2022

Appointment booking for small wellness business

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Appointy

We use Appointy to book private sessions with clients at our wellness practice. It's used to coordinate appointment bookings and manage the schedule. It helps automate the process because we're not open every day so taking calls/emails is more complex.
  • Appointment booking online
  • Reserve with google feature
  • Inexpensive
  • The interface is a little clunky / glitchy sometimes.
  • The design could be improved
  • It isn't the most streamlined process setting up the opening hours
  • Google bookings
  • Integration on our website
  • Synching with Google Calendar
  • Reduces admin work, saves costs
  • Less friction for new clients and old clients
  • Minimizes losing clients because we're not on the phone/email
In terms of interface, Zoho was a lot more pretty and well-designed. It also had a lot more features. It was a lot more expensive though, and didn't offer a free plan. That's why we ended up switching to Appointy, because we found that it still did the job and also more straightforward to use. For small businesses like us that don't need really fancy integrations, it worked well.

Do you think Appointy delivers good value for the price?

Yes

Are you happy with Appointy's feature set?

Yes

Did Appointy live up to sales and marketing promises?

Yes

Did implementation of Appointy go as expected?

Yes

Would you buy Appointy again?

Yes

Appointy is good for small businesses looking to outsource some admin work and get appointment bookings done online, especially if you don't have a huge client base. You can input the individual client's name in the system so it helps to personalize your services. It's not so suitable for larger companies. It's a good price for small businesses. Sometimes the design can be a bit clunky and the user interface isn't perfect, but for the price and google integration it's well worth it.