Many positives, few downsides. Good ROI.
August 14, 2020

Many positives, few downsides. Good ROI.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with AppRiver

AppRiver is being used across the whole organization. We partner with outside IT to implement and manage for users.

Pros

  • fairly easy to navigate
  • strong ease of use to manage users

Cons

  • I find the website billing section is difficult to access.
  • Autopayment has never worked despite multiple calls to tech support.
  • Very positive ROI - affordable, accessible, and dependable
We have been unable to resolve continued issues with autopay. I need to log in every month to reenter my credit card information.
I have no experience with other platforms.
AppRiver is technically sound. No issues with adding/deleting or managing users.

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