AppSense great for Citrix
Updated February 08, 2016
AppSense great for Citrix
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with AppSense
We use AppSense to capture personalization settings for Citrix users and fat clients. Also, it's used for policy enforcement.
- Capturing application settings per user.
- Office policy settings.
- Granular control of settings per application.
- Better control at the pre-network login stages.
- It makes replacing hardware very quick and effective when supporting remote staff.
Much more robust in allowing for scripted routines per application.
Using AppSense
900 - Finance, Underwriting, Operations, IT
6 - Desktop, Server, and Networking skills. Basic understanding of Group Policies.
- Roaming profiles - user settings following user logins
- Advanced Policy administration
- Device replacement made easy
- Tailor different versions of browser settings as the upgrades keep coming.
- Single policy configuration for the whole company - globally.
- Apply polices to mobile devices
Evaluating AppSense and Competitors
Yes - Microsoft Group Policy engine. Not granular enough.
- Product Features
- Product Usability
The products ability to handle just about any situation.
I would select a longer evaluation period in order to encompass more device types and scenarios.
AppSense Implementation
- Implemented in-house
Yes - Test, UAT, and then production rollout.
Change management was a big part of the implementation and was well-handled - Controlled change keeps the issues to a minimum.
- Timing of when we deployed changes to laptop users.
AppSense Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes - Yes
Several times we were completely stuck on a failed policy. Their support quickly resolved our issue by analyzing current logs.
Using AppSense
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Well integrated Consistent Quick to learn Convenient Feel confident using | None |
- Creating polices.
- Adding nodes and using logic.
- Creating personalization groups.
- Nesting logic
Yes, but I don't use it