Overall Satisfaction with AppSense
We use AppSense to capture personalization settings for Citrix users and fat clients. Also, it's used for policy enforcement.
- Capturing application settings per user.
- Office policy settings.
- Granular control of settings per application.
- Better control at the pre-network login stages.
- It makes replacing hardware very quick and effective when supporting remote staff.
6 - Desktop, Server, and Networking skills. Basic understanding of Group Policies.
- Roaming profiles - user settings following user logins
- Advanced Policy administration
- Device replacement made easy
- Tailor different versions of browser settings as the upgrades keep coming.
- Single policy configuration for the whole company - globally.
Evaluating AppSense and Competitors
- Product Features
- Product Usability
The products ability to handle just about any situation.
Change management was a big part of the implementation and was well-handled - Controlled change keeps the issues to a minimum.
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Several times we were completely stuck on a failed policy. Their support quickly resolved our issue by analyzing current logs.
Like to use
Easy to use
Quick to learn
Feel confident using