ApptioOne - Our Saving Grace
Updated June 12, 2023
ApptioOne - Our Saving Grace
Account Manager in Finance and AccountingHospital & Health Care Company, 10,001+ employees
Score 9 out of 10
- Cost Analytics (formerly Cost Transparency)
Overall Satisfaction with ApptioOne
ApptioOne has been extremely beneficial for our company. It helps us manage our costs in a very efficient manner. We are able to publish costs on a cost center level which has been quintessential for our chargeback cases. In addition, we use ApptioOne and CT to help manage current demand and forecast future demand. This allows us to help manage growth on a fluid basis.
- Help our company manage new and future demand
- Report on company costs on a much-needed granular level
- Budget and planning
- Implementing features similar to Excel, i.e. more charts and more formulas
- I've found there are a number of unplanned outages
- Better exporting features such as email
We use it on a daily basis. We bring in data from multiple sources and model it for senior executives. Personally, I am responsible for managing demand and modeling the demand in a way for executives that is easy to ingest. Forecasting is very important to our organization, and we continue to do so on a monthly basis to help manage the budget and get a true estimate of our yearly outlook.
- Positive: Tremendously helped our forecasting
- Positive: Has helped us report application costs on a new basis
- Negative: Out of the box reports/ standard items are not always useful
We have an Apptio customer service representative that we work with on a weekly basis, and he is exceptionally knowledgeable and helpful. He has helped our model tremendously.
It's awesome. It's always good to know that there is usually an Apptio product for a problem we are trying to address.
Do you think ApptioOne delivers good value for the price?
Are you happy with ApptioOne's feature set?
Did ApptioOne live up to sales and marketing promises?
Did implementation of ApptioOne go as expected?
I wasn't involved with the implementation phase
Would you buy ApptioOne again?
ApptioOne is an exceptional product and is very useful in reporting your organizational costs. It's exceptional for reporting demand and forecasting future demand. I think ApptioOne could benefit from implementing more powerful visual features like bubble charts and quadrants to help further illustrate ideas. ApptioOne could also allow for more customization, similar to the above visual features. I think it would be beneficial to add more colors to formulas or even add a text editing tool and not rely on HTML alone.
Yes, we use the customer success team. They are awesome and help use whenever we have questions or concerns. They are definitely worth the money!
Whenever our environment was down, we put a critical ticket and they were very helpful and resolved the issue very quickly.