ApptioOne Saves Us Time, Effort and Energy
November 08, 2022

ApptioOne Saves Us Time, Effort and Energy

Stephanie Rendon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

ApptioOne

Modules Used

  • Cost Analytics (formerly Cost Transparency)
  • Planning and Budgeting (formerly IT Planning)

Overall Satisfaction with ApptioOne

We use ApptioOne primarily for IT budgeting and forecasting. We use it for both departmental operating expenses and project financial reviews with IT leadership. We are working towards portfolio reporting and service-based costing. It is essential to walk forward our labor expenses and staff each month, so our annual budgeting process is so much easier. It is easily configurable, and we are able to demonstrate views of expense by several categories, many of which are internally tracked and critical for our IT leaders.

Pros

  • Analytics reporting
  • Incorporates changes and adjusts reporting quickly and seamlessly
  • Allows for organization-specific metrics to track as well as industry standard ones

Cons

  • Fixed Asset data input needs to allow for more details (i.e., quantities by line item, not by total amount)
We have an annual budget cycle but perform a forecast plan each month and measure against that as well as the annual budget. The managers love keeping track of their monthly and mid-year performance against budget and knowing where they can make adjustments or changes throughout the year. We track the variances (if any) and work on updating future forecasts. All the details are included in each plan, so there isn't a need for us to constantly email or call the leaders if we have questions - we just look at their forecasts. They also like using the dashboards and seeing how other departments and IT is performing as a whole. All the information they need is at their fingertips.
  • The CFO of our organization trusts the budget as he's able to see the details. Before ApptioOne, we got arbitrary cuts to the budget. We don't have that problem anymore.
  • We are able to repurpose staff from one department to another because we have a better handle on our vacancies against budget.
  • We have taken on the IT budgets of 6 newly acquired locations because they know that we have the tools to adapt and can take on this work without issue.
  • We have more than doubled the IT budget from $140M to $336M in the time we've had the product.
We have had tremendous support from the ApptioOne team. They've taken our ideas to the next level, and whenever there is an issue, it is resolved quickly - within hours or days.
  • Targetprocess
We have not yet fully used Targetprocess, but we recently purchased it and are eager to get started.

Do you think IBM Apptio delivers good value for the price?

Yes

Are you happy with IBM Apptio's feature set?

Yes

Did IBM Apptio live up to sales and marketing promises?

Yes

Did implementation of IBM Apptio go as expected?

Yes

Would you buy IBM Apptio again?

Yes

ApptioOne has made our lives so much easier. We can easily adjust the budget and incorporate changes on the fly and show management the immediate effect of the business change. I wouldn't be able to keep up with the responsibilities of my position if it wasn't for the ease, accessibility, configuration, and reporting that ApptioOne provides. Incorporating this tool has been extremely successful and popular with the IT leaders at my organization. Everything is digital instead of on paper! I would NOT go back to the way things were before!

Comments

  • Reid Carlock | TrustRadius Reviewer
    Thank you for such an awesome review! We work hard to meet our customers' expectations, and we’re happy to hear we've made your life a little easier. Thank you again!

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