ApptioOne Saves Us Time, Effort and Energy
Updated November 11, 2025
ApptioOne Saves Us Time, Effort and Energy
Score 10 out of 10
Vetted Review
Verified User
Software Version
ApptioOne
Modules Used
- Cost Analytics (formerly Cost Transparency)
- Planning and Budgeting (formerly IT Planning)
Overall Satisfaction with IBM Apptio
We use ApptioOne primarily for IT budgeting and forecasting. We use it for both departmental operating expenses and project financial reviews with IT leadership. We are working towards portfolio reporting and service-based costing. It is essential to walk forward our labor expenses and staff each month, so our annual budgeting process is so much easier. It is easily configurable, and we are able to demonstrate views of expense by several categories, many of which are internally tracked and critical for our IT leaders.
Pros
- Analytics reporting
- Incorporates changes and adjusts reporting quickly and seamlessly
- Allows for organization-specific metrics to track as well as industry standard ones
- Trends and graphics to incorporate into our internal presentations
Cons
- Fixed Asset data input needs to allow for more details (i.e., quantities by line item, not by total amount)
- I'd like to access more of our plans. We have to archive or purge prior monthly plans in order to keep the system running faster for our users
- The CFO of our organization trusts the budget as he's able to see the details. Before ApptioOne, we got arbitrary cuts to the budget. We don't have that problem anymore.
- We are able to repurpose staff from one department to another because we have a better handle on our vacancies against budget.
- We have taken on the IT budgets of 6 newly acquired locations because they know that we have the tools to adapt and can take on this work without issue.
- We have more than doubled the IT budget from $140M to $336M in the time we've had the product.
- We were able to forecast a multi-year, multi-location, $225 million project effectively in PFP and ended up significantly under budget when it was finished, and thus avoided having to go back to the Board to approve more funds for the project.
- If an item isn't budgeted and needs funding, we are able to work with IT leaders to review their departments and barter on what can go away in order to fund the new request. It's led us to be under budget for the last several years for all of IT.
We have an annual budget cycle but perform a forecast plan each month and measure against that as well as the annual budget. The managers love keeping track of their monthly and mid-year performance against budget and knowing where they can make adjustments or changes throughout the year. We track the variances (if any) and work on updating future forecasts. All the details are included in each plan, so there isn't a need for us to constantly email or call the leaders if we have questions - we just look at their forecasts. They also like using the dashboards and seeing how other departments and IT is performing as a whole. All the information they need is at their fingertips.
- None
We are licensed for Targetprocess, but have not fully implemented this. We are eager to get partner with our PMO leaders to incorporate their data into the product.
IBM Apptio was hands down the best choice due to the quarterly updates that my peers in the industry helped provide feedback on. The company really listens to our problems and creates solutions that help us do our jobs without the administrative burden of spreadsheets and formula errors.
Do you think IBM Apptio delivers good value for the price?
Yes
Are you happy with IBM Apptio's feature set?
Yes
Did IBM Apptio live up to sales and marketing promises?
Yes
Did implementation of IBM Apptio go as expected?
Yes
Would you buy IBM Apptio again?
Yes
Comments
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