Our ApptioOne/TBM Journey
November 08, 2022

Our ApptioOne/TBM Journey

Frankie Broadstreet | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

ApptioOne

Modules Used

  • Planning and Budgeting (formerly IT Planning)
  • IT Financial Management Foundation
  • Cloudability
  • Vendor Insights

Overall Satisfaction with ApptioOne

We use ApptioOne for our IT budget and forecast process and Product TCO and Showback program. The two use cases of why we went into ApptioOne included eliminating the need to utilize and rely on spreadsheets to create the budget and forecast and to provide visibility into why the IT budget is so large.

Pros

  • Standardizing the budget - ensuring consistency of the data
  • Providing on-demand visibility into line level detail of IT spend for our IT leaders
  • Allowing IT organizations to quickly pivot into different budget planning scenarios
  • The ability to customize reports

Cons

  • The labor tax rate in the labor rates allocation section in ITP - when you set a rate it's static throughout the year, and from my understanding, there isn't functionality to allow you to have multiple tax rates.
  • Role-level security for different plans within ITP. Currently, we don't allow read/write access for our IT leaders, but it would be great if we could allow them to have read/write access for a specific plan.
  • Allowing for unlimited amount of custom dimensions in ITP.
We ingest financial, labor, and CMDB data via a connector.
  • Provided never before seen line level detail into the budget
  • Was able to reduce the budget by 10% during COVID
  • Enabling the IT organization to build a relationship with the BU and provide visibility into technology spend
We've had to really push to get the recurring meetings with our CSM back on the calendar, but once they were put on the calendar, our interim CSM has been responsive.
  • Cloudability
We only recently stood up our Cloudability instance, and the goal is to integrate the tagging data from Cloudability into CT to support our Product TCO/Showback capabilities.

Do you think IBM Apptio delivers good value for the price?

Yes

Are you happy with IBM Apptio's feature set?

Yes

Did IBM Apptio live up to sales and marketing promises?

Yes

Did implementation of IBM Apptio go as expected?

No

Would you buy IBM Apptio again?

Yes

ApptioOne has allowed my organization to streamline the budget forecast process. Cutting the budget creation time from 3 to 4 months to 21 days during COVID. It has allowed reducing duplicates in the budget and forecast.

Comments

  • Reid Carlock | TrustRadius Reviewer
    Reid Carlock
    (Vendor Representative) commented 3 years ago
    Thank you for taking the time to leave us a review! We’re happy to hear that ApptioOne has been beneficial for your company. Thank you again!

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