TBM platform for the modern enterprise
October 25, 2023

TBM platform for the modern enterprise

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

ApptioOne Plus

Modules Used

  • Cost Analytics (formerly Cost Transparency)
  • Planning and Budgeting (formerly IT Planning)

Overall Satisfaction with ApptioOne

Cost transparency for IT is our primary use case. That enables accurate budgeting and forecasting of technology cost for the organization. We use ApptioOne for reporting IT costs and cost drivers to executive stakeholders to drive accountability for decisions impacting technology cost. Apptio One helps us to understand and communicate the cost of IT in terms that resonate across finance, IT, and operations; namely by application, service line, and consuming business unit.
  • The ATUM model and its configuration provide a trusted taxonomy for costs
  • The participative planning and budgeting process enabled by the product increases transparency into forecasted cost and allows for understanding service options prior to costs being incurred.
  • The loading of data through APIs eases data refresh processes
  • Persona based reporting views
  • Calculation times
  • Out of the box reporting for operational business value measures, e.g. revenue, market share, etc.
We use ApptioOne for our annual IT budget process and monthly rolling forecasts. Data is ingested from our CMDB and PPM tools in an automated and repeatable process enabling easier system management. The ability to configure end user permissions to enable a participatory forecasting process has been key for driving accountability for costs.
  • Consolidation and retirement of applications
  • Aligning investments to business priorities
  • Illustrating cost by business service and consuming business unit
Fantastic. ApptioOne customer success has been a critical piece of our success in maturing the TBM practice. We meet with a premier success consultant twice a week to work through system changes and configuration challenges. We meet monthly with our CSM to discuss organizational priorities and the evolution of our TBMC practice.
  • Targetprocess
We recently stood up Targetprocess and it's been received well by our end users. It's still too new to comment much on how the multiple solutions work together at my organization. I anticipate an acceleration of our delivery and increased alignment with business stakeholders as we leverage the products concurrently.

Do you think ApptioOne delivers good value for the price?

Yes

Are you happy with ApptioOne's feature set?

Yes

Did ApptioOne live up to sales and marketing promises?

Yes

Did implementation of ApptioOne go as expected?

Yes

Would you buy ApptioOne again?

Yes

Fantastic tool for IT financial management, a quick win for any IT finance team that wants to move away from spreadsheet based budgeting and planning. It enables cost center owners the ability to enter and manage budget line items so there's far more accountability for the budget plan. Cost transparency is a fantastic module but takes more time to configure, test, and educate users on the reporting.