No more Excel Spreadsheets!
November 27, 2018
No more Excel Spreadsheets!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Apricot by Social Solutions
We use Apricot across the whole organization. Apricot is our client intake, volunteer management, staff, and donor data source.
- One system for all that we do.
- I can redesign forms as programs change without waiting for a technology personnel from Social Solutions to help. Social Solutions is there if I need assistance.
- I can generate my own reports without having to conform to someone else's template.
- The email function is difficult and cumbersome.
- Apricot has done more than what I have expected and it continues to provide what we need for reports and information on our clients.
No more Excel spreadsheets that take hours to configure to get the data we need for our grantors.
I purchased Apricot in hopes to obtain a significant grant with the United Way. Due to my database, I have been able to obtain additional grants that were impossible before having Apricot.
I used Powerchurch (a system that was in place before me becoming the Executive Director) and excel spreadsheets. In other words, a hodgepodge of products to get what we needed which was not very accurate. I have been delighted with Apricot for the past 5 years and just signed a contract for another 5 years.
Using Apricot by Social Solutions
10 - Staff and volunteers conduct client intake and reports
6 - Very basic skill set is required to operate Apricot
- Client Intake
- Donor in-Kinds
- Volunteer management
- Our In-kind donations
- I would like to see the email section enhanced for better productivity.
Evaluating Apricot by Social Solutions and Competitors
- Product Features
- Product Usability
Product usability was the key to my decision making. I like the fact that I can customize my own forms and reports.
I wouldn't change anything
Apricot by Social Solutions Implementation
- Implemented in-house
Change management was minimal
- I did not integrate data so there were very little issues encountered.
Apricot by Social Solutions Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No - Cost
Everytime we call they go out their way to help
Using Apricot by Social Solutions
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Form Design
- Custom Reports
- Email