Fusion Web Clinic

User-friendly Layout: Reviewers have consistently found Fusion Web Clinic to be user-friendly and easy to navigate. The software's design is customizable, making it a pleasant experience for users. This feature has been mentioned by multiple reviewers who felt that the intuitive layout made scheduling and note-taking more efficient.

Efficient Patient Management: Many reviewers have praised Fusion Web Clinic's patient management features, including appointment scheduling and notes writing. These tools make organization easier for providers, ensuring competent patient care. Features such as reminders, status updates, authorizations, and progress notes are easily accessible from the side tab, allowing providers to track caseload data efficiently.

Document Management: Several reviewers have noted how convenient it is to keep all patient documents in one place using Fusion Web Clinic. The platform allows companies to control paperwork to some extent while maintaining uniformity across different documents. The visual graphs also provide an excellent way of tracking goal data progress effectively, which caregivers or insurance companies can use when monitoring patients' progress.

Slow servers and poor mobile integration: Some users have reported that Fusion Web Clinic has slow servers, which makes the software run slower than expected. Additionally, some reviewers found that the software doesn't integrate well on iPhones or iPads.

Limited customer support: A few users mentioned experiencing difficulty reaching customer support when they needed help with the software. Furthermore, some customers felt that the representatives were not very helpful in resolving their issues.

Missing features for client intake: Several users have expressed disappointment over a lack of online booking widgets as well as templates to fill out client intake forms, making it hard to keep track of clients' progress.