Overall Satisfaction with Apttus Configure Price Quote
We use the Apttus tool called X-Author. It is an amazing tool that allows my users to pull data from our Salesforce.com org into an Excel based template. From that point, simply using the standard features in Excel, we can manipulate the data and push it back into the cloud. This was originally brought into our company to help with a complex spreadsheet used to build a scope of supply for complex waste water processes. That implementation went so well that we found ways that X-Author could reduce data entry time for nearly every department in the company. X-Author and the Apttus team have provided me with a solution to nearly any business process hurdle I run across.
- It is clear that the Apttus Team understands that my implementation of their product is a key development. They made sure we were running on full steam, even if it called for "All hands on Deck".
- Customer Support - If my developer or I were ever hung up on the building of a template, their Support Team provided excellent assistance; never giving in until the problem was resolved.
- Very friendly.
- Growing Pains
- Efficiency - We have cut our proposal generation time down from days to hours to minutes.
X-Author gives you a solution any time it becomes clear that you can't do that in Salesforce. We use the tool for sales, inventory control, accounting and GL management, project management and production management. The departments that are not currently using X-Author are only that way because I have yet to find time to get them involved.