Overall Satisfaction with ArcGIS
Our GIS department uses as the main GIS tool, as an individual and collaborative tool. Our use is supported by our clients' needs. We use it to make vectorial databases for cities and states in urban and rural areas. ArcGIS provides to us a full set of tools to make our work organized and productive.
- Full set of tools
- Interoperability
- Collaboration
- Tools are too bureaucratic
- Toolbox tools have a slow interface
- It excels on production with a corporate solution, but it is a costly one. So if you have money restrictions, don't use it.
- Legacy versions (8.x, 9.x and the early 10.x) have a complex and expensive environment, with ArcIMS, ArcSDE and ArcGIS Server. The service packs are confusing and the upgrade path sometimes is nonexistent or simply confusing.
Both ArcGIS and QGIS are professional GIS applications. The price tag on ArcGIS is equivalent to the cost to train a professional on QGIS. ArcGIS is a more mature solution and is a stable tool with many years in production. QGIS is the new software, with almost the same tools and a different workflow to do the same kind of work. If you have a large crew with ArcGIS experience and money to keep buying additional licenses and upgrades, keep it. But try QGIS. Small jobs are a perfect test ground.