ArcGIS has the solution you need to fully manage your internal GIS system.
May 22, 2019

ArcGIS has the solution you need to fully manage your internal GIS system.

Scott McGee | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ArcGIS

We utilize ArcGIS Server and ArcMap products from ESRI. Some of the data we manage is our sanitary and stormwater systems, parcels, streets, and road signs. We use ArcGIS to conduct our field inspections for sanitary sewer and stormwater which helps us with determining the correct maintenance action to perform. Our zoning map and voting maps are all in our GIS system as well which makes changing boundaries very easy. ArcGIS online allows us to publish our maps to the internet which allows our mobile teams to access our GIS data in real time.


  • ArcGIS makes exporting maps to PDF documents very simple - file-export and 30 seconds later you have a PDF.
  • The editing tools for ArcGIS are very powerful and allow us to make changes on the fly with little effort.
  • ArcGIS online publishes our maps to the internet with only a few clicks within the client application.


  • If you don't have any existing ArcGIS products, it's a very expensive piece of software to acquire.
  • Annual maintenance fees are rather high compared to the new features that you get.
  • You will need a computer with a powerful graphics card to fully utilize all of the software's capabilities.
  • ArcGIS saves us countless hours of manual paperwork by allowing us to conduct inspections in the field.
  • Due to the high upfront costs, the ROI will definitely take longer than other competing products
  • The PDF export feature allows us to share our maps with the public while maintaining control of the data associated with the map.
ArcGIS and QGIS have a lot of similarities between their products. Where ArcGIS stands out is with their online version of their software. ArcGIS's online solution will pair up with your on-prem solution to offer a fully synchronized system. I wasn't able to duplicate the efforts with QGIS's products and it also requires other 3rd party applications to offer something "somewhat" comparable.
If you need to maintain any type of assets that are underground this software is an excellent choice. The user interface is very easy to navigate and the ability to turn layers on and off similar to AutoCAD applications is very beneficial.

If you are looking for a CAD replacement, ArcGIS is not a suitable replacement. It does not have the accuracy tolerance that a CAD application will have.


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