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ArcGIS offers seamless geocoding on premises for PHI with Open Streetmap Premium
November 27, 2019

ArcGIS offers seamless geocoding on premises for PHI with Open Streetmap Premium

Yoni Dvorkis | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ArcGIS

We have one named user license with ArcGIS as well as Open Streetmap Premium to enable us to geocode addresses for what is otherwise considered to be protected health information. This geocoded data is then plotted on map visualizations usually outside of ArcGIS where we can asses visual and geographic distance between our clinic sites and where our patients live.
  • Geocoding is very fast with StreetMap Premium.
  • Easy to use interface good for novices and experts alike.
  • Allows for geocoding to building location vs. mapping address which is useful for several of our applications.
  • Exporting data into excel as a CSV is a little clunky there should be a more intuitive way to do this.
  • License configuration is impossible to do for the end user. I needed customer support to walk me through every step is was much too complicated.
  • Updating street maps is confusing I would prefer a more intuitive interface that launches directly from ArcGIS to do this.
  • Positive impact - to see where outpatients live relative to our location but not enough use cases to make a full assessment on ROI.
  • Negative impact - we would prefer a geocoding mechanism that is better integrated into our data pipeline for which ArcGIS is ill-suited.
  • Fairly expense for one name users, it's difficult to justify a full team expense if we wanted to move in this direction.
ArcGIS is the only tool we have the geocodes addressed on premises without sending data over the internet. We could have explored that option with Spotfire but it was out of our price range. I also tried to do this manually using PostgreSQL which also has a free implementation however it was too difficult to set that up and it eventually made more sense to just have one named user license which is priced more reasonably.
The ArcGIS Support team is very well organized and seamlessly moved my customer ticket from one team to another depending on where I needed the most help. First in getting the licenses configured the Support team was critical to enable us to set up and configure the software. Then once the licenses were configured another Support team showed me the basics for geocoding using StreetMap {Premium which made all the difference.

Do you think ArcGIS delivers good value for the price?

Yes

Are you happy with ArcGIS's feature set?

Yes

Did ArcGIS live up to sales and marketing promises?

Yes

Did implementation of ArcGIS go as expected?

No

Would you buy ArcGIS again?

Yes

Geocoding addresses locally without sending PHI over unsecured internet this tool is very good to use. Map functionalities are intuitive and easy to implement, Also the process to export latitude and longitude from the tool into a data extract is easy to do once you do it a few times but the first couple of times might be tricky. I had to ask customer support to show me how to do all of these things the first time around.