I love Arena!
Updated November 10, 2020
I love Arena!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Arena
We are using Arena throughout our entire organization. It helps ensure all of our documentation is in one place and we know what the latest version is of the item that we are viewing.
- Arena allows for easy customization and this is beneficial because the company can set up the PLM to meet their specific needs and tailor it to their business.
- The interface is very user friendly and this helps to eliminate the apprehension of using a system for an employee who is not a computer expert.
- Policies and user groups allow administrators to control what certain employees can and cannot see. This control keeps data accuracy intact and helps to create a structured approach to data acquisition.
- It is difficult to move from the demo environment to the live environment when setting up the system. The data can be transferred but the specific configurations cannot.
- There seems to be so many options to customize configurations with the exception of notifications. It would be nice to be able to modify the automated notifications that users receive in certain cases (add additional employees to notifications, etc.).
- The Quality world, in my opinion, is a bit limited in how you can customize it.
- Notifications should be able to be sent to supervisors and other interested parties in the Training world when employees are late in completing their training assignments.
- Feedbacks that result in potential future enhancements have no follow up with the submitter so you never know whether your suggestions will be implemented or not.
- Time to process a change - significantly reduced
- Quality of documentation - significantly improved
- Errors in using wrong documentation - significantly reduced
- Price
- Product Features
- Product Usability
I liked the simple user interface and the customization flexibility of Arena.
Implementation was easy and pretty painless. It took us longer than expected but it was because we wanted to set it up the right way from the get go. Our implementation support was good.
Do you think Arena PLM and QMS delivers good value for the price?
Yes
Are you happy with Arena PLM and QMS's feature set?
Yes
Did Arena PLM and QMS live up to sales and marketing promises?
Yes
Did implementation of Arena PLM and QMS go as expected?
Yes
Would you buy Arena PLM and QMS again?
Yes
Cloud based with a much cleaner UI.
Lessons for Success
Arena has made it easy to search and retrieve documents. It allows us to track revisions and keep track of approvals. The biggest lesson was to have flexibility when setting up systems to make them work the best for the application.
We utilize Arena for all of our review and approval of customer purchase orders. It allows us to cleanly document Contract Review.
Understand what attributes you'd like to have for easier searches and standardize names of items as much as possible!