Join the vast world of Arena
Updated November 10, 2020
Join the vast world of Arena
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Arena
Arena is currently being used across our entire organization. All departments touch the system in some aspects. Arena has been used for training, as well as our change control process. Arena has also addressed the Quality issues for our organization. We currently use it for all deviations, nonconformances, corrective/preventive actions, and OOS. Arena has also helped streamline the evaluation of our metrics. Additionally, our project managers have also used Arena to track the lifecycle of a project and assign various tasks. We also use Arena to mirror our ERP system and make sure all the item numbers match up.
Pros
- Streamline our metrics, so we don't need various spreadsheets and easier to pull real-time data.
- The training function has made tracking completion of training easy and being able to set due dates and revise procedures.
- The Quality function has made performing investigations and CAPAs much easier. Everything is now housed in one place, and notifications/reviews are much quicker.
Cons
- The initial learning curve may be quite large for individuals who have never used a QMS system; there can be a lot of functions!
- Something to keep in mind for budget-conscious organizations, licenses may be a bit pricey.
- Arena has helped improve Quality by allowing everything to be housed in one place and streamlining the investigation and notification process.
- Arena has improved cost with projects and changes by simplifying the task tracking and approval processes.
- Product Features
- Product Usability
- Product Reputation
The most crucial factor was the product features. Having the versatility and different functions were very important to our organization. We were looking for something to combine all the information and various software we were using into one system (word, excel, etc.). Additionally, we wanted something that had features that could interact with our suppliers and involve the whole organization (training).
I've used a couple of other systems similar to Arena. I would say Arena stacks favorably against them. Arena seems to have a lot more functions and features and can be more powerful if used to its full potential. However, my experience with Arena is still less than I had with the other systems, so my whole rationale is incomplete.
Comments
Please log in to join the conversation