For most Quality processes and BOM management, Arena is the best in the arena; very willing to improve where necessary
March 08, 2020
For most Quality processes and BOM management, Arena is the best in the arena; very willing to improve where necessary
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Arena
Arena is used throughout our organization for BOM management (PLM) and for Quality Management.
We are able to collaborate on solving non-conformance reports and complaints as well as share BOMs and specs with suppliers. We are able to demonstrate RoHS compliance with Arena. Every Audit by our Certification body is accompanied throughout the entire audit by Arena, whether by using search results for the particular area under question, or printouts from reports generated.
We are able to collaborate on solving non-conformance reports and complaints as well as share BOMs and specs with suppliers. We are able to demonstrate RoHS compliance with Arena. Every Audit by our Certification body is accompanied throughout the entire audit by Arena, whether by using search results for the particular area under question, or printouts from reports generated.
- BOM management - The integrated modules, such as Items, Quality and requirements, provide much power to the reviewers, and have impressed our CMO dramatically.
- SCRIBE - this has allowed us to solve problems faster and through efficient collaboration, in almost any "world".
- Requirements Module - It is very hard to utilize this module for approving Requirements, as such function doesn't exist. Baselines feature is hard to understand how to best utilize it. We need to play around a lot, it seems, to figure out how to best accommodate our needs. We don't find an easy way of reflecting obsolete or replaced verification reports (when designs change etc...). Otherwise, we have non-current traceability which doesn't help us demonstrate complete design verification.
- Training Module - This module seems to be lacking basic compliance features of ISO 13485, and the ability to have multiple items or files comprising one training program and tracking the fulfillment of the entire program (package of multiple steps). Also the option of having on-the-job training doesn't seem to be naturally incorporated into the functionality.
- Quality - We are well positioned to demonstrate evidence of effective CAPAs, overall quality of the design.
- Price
- Product Features
- Product Usability
- Positive Sales Experience with the Vendor
We love the customer support. They're always there to listen and help, listen to the needs that are not currently implemented, and help with things that are possible and we don't know how to do it, or do not have the authorities to do.
I wan't there at that time. However, we did implement a copy of our workspace that was successful. We wish it was easier or even possible to copy more things, such as Quality templates! Quality processes from one workspace to another.
Arena has more functionality than just a PLM and is easier to maneuver through the routings.