March 07, 2020
Score 10 out of 10
Overall Satisfaction with Arena
Arena is used by Engineering, Quality, Purchasing, partially by Manufacturing, Production, and Finance departments to track Engineering Change Requests and orders along with laboratory requests and orders, maintain new item masters and BOM lifecycles.
- Easy to find information regarding items, structure, files and current related changes, and history.
- Easy to track who works or worked on ECR/ECO
- Extremely user-friendly.
- The latest winter updates a bit of confusing: an area for ECR recommendation not obvious, currently it's + symbol, it's not user-friendly, we use it for two months, and some users have trouble to find the way to promote ECR. I think it should tell it to add a recommendation like it was before.
- I would not know any. What I see is it helps to store product information and track changes with a high level of accuracy and accessibility.
- Product Features
- Product Usability
Accessibility of information links to all aspects of products - Item master-BOM-File-Changes-History
I was not part of implementation team but I did not noticed any frustration from our company side during implementation process.
I would recommend Arena for any manufacturing facility that needs to maintain item master, BOM changes, drawings, history of changes.