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Arena has it all, or most of it anyway!
November 05, 2021

Arena has it all, or most of it anyway!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Arena PLM and QMS

We use it primarily for the bill of materials associated with exploded diagrams of our products. It is implemented for use starting with our front line agents communicating with customers to our quality, engineering, and supply line teams.
  • BOMs are organized
  • Exploded diagrams are easy to add and read
  • Search functionality could be improved
  • The page refreshes between tabs and nested items should be removed
  • This insight is above my pay grade
  • Product Features
  • Product Usability
  • Product Reputation
Single most important factor was the ease of use for all employees across our organization.
I was not present for implementation/initial deployment.

Do you think Arena PLM and QMS delivers good value for the price?

Not sure

Are you happy with Arena PLM and QMS's feature set?

Yes

Did Arena PLM and QMS live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Arena PLM and QMS go as expected?

I wasn't involved with the implementation phase

Would you buy Arena PLM and QMS again?

Yes

Overall, Arena is a great product to use and has value for all employees (front line with customers, engineering, quality, supply chain management, technical writers, etc.). There is room for improvement with just minor items, like being forced to load a new page when viewing nested items and switching between tabs (such as the specs and BOM tabs).