Asigra is not just backup. It is secure, cloud backup.
Matthew Brady | TrustRadius Reviewer
Updated December 18, 2014

Asigra is not just backup. It is secure, cloud backup.

Score 10 out of 10
Vetted Review
Reseller
Review Source

Software Version

12.2.0

Overall Satisfaction with Asigra

Daymark Solutions is both an Asigra provider and an Asigra consumer. We offer public, hybrid, and private cloud implementations of the product. Daymark utilizes Asigra for all backups, from laptops to servers. Asigra provides automated, offsite, and secure backups for Daymark by protecting Microsoft Windows servers, including Exchange and SQL, as well as virtual file shares on a NetApp filer.
  • Asigra provides well integrated use of the Microsoft APIs to backup Microsoft applications they way Microsoft wants them backed up.
  • Asigra provides lightweight laptop clients with user friendly GUI's, mass deployment options, and small resource consumption.
  • Asigra integrates naturally with NetApp storage arrays, taking advantage of the NetApp APIs to provide snapshot-base backups form the NetApp storage.
  • Asigra operates within the realm of the APIs provided by the application vendors. If there are limitations in the Microsoft or VMWare API, there will be a limitation to how Asigra protects that data.
  • Asigra is currently working on an overhaul on the GUI experience. This overhaul is much needed. They are promising this new GUI hopefully in the next release.
  • Reduced backup software licensing cost.
  • More efficient offsite protection of data.
  • Regulation compliance
Asigra licensing model is more straight forward than eVault and has an easier user interface.

Asigra is more robust and feature rich than Mozy or Carbonite.

Asigra offers true multi-tenancy, where the Symantec products do not offer such features.

Asigra's feature stack holds water against the other competitors out there. As far as cloud backup goes, it is the most mature cloud backup software on the market. As well as being mature, the security exemplified by the NIST FIPS 140-2 encryption certification is far ahead of its competitors.
  • Asigra is a great entry way into the cloud.
  • Compliance is a tricky thing. Jumping backup software means having to deal with previous copies somehow. Asigra is built for the long haul.
  • Asigra is continuing to increase their feature stack. They have made huge steps in the VM backup in the last 3 years and continue to implement features there.
  • As far as cloud backup software goes, there are many that can do it, but none that do it as well as Asigra.
Asigra actually has several flexible deployment options that mean it can protect small and large environments well. It can handle Windows, Linux, VMWare, and whole slew of other types of data.

One of the key things about Asigra is that they do not sell directly to customers. You have to go through an Asigra Partner. That is where the questions should be asked.

Is the service provider SSAE 16 SOC 2 compliant?
Is the service provider utilizing the Asigra replication module to provide two copies of your data?
Does the partner staff Asigra trained and certified professionals?
How does the provider bill? Stored data? Compressed data? Native size?

Asigra Reliability

At the front of Asigra availability is the N+1 capabilities of the DS-System. Multiple nodes that load balance and are fault tolerant giving the DS-System a robust availability offering. The N+1 can survive as long as 50% +1 of the nodes are running.

Data availability is strong via Asigra's replication module. Both bidirectional and unidirectional replication for the DS-System exist. Bidirectional replication requires the MSP to purchase double the licensing. That cost is going to be passed on to the customer. Many MSP's opt for the unidirectional, which requires a manual switch over on the DS-License server to change a replication vault to a production vault. With that being said, Asigra replication is very efficient and allows for multiple, in-region and out-region backup vaults.

The DS-System works best on Linux utilizing PostgreSQL for the backend database. Ideally, this should be clustered. Clustering a PostgreSQL database is not as straight forward as doing it with Microsoft. That adds some administrative overhead and requires some PostgreSQL expertise end users and MSP's have to find.

The Windows DS-Client, the piece doing the backup, can be gridded for a multi-node backup cluster. Unfortunately, the Linux DS-Client cannot be gridded.