Efficient and easy to use analytic tool
September 28, 2019

Efficient and easy to use analytic tool

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with AT Internet

AT Internet is used by our whole organization to help us monitor and analyze our trafic (website and apps).
It's really easy to build dashboard and share them across all the organisation.
  • A strong tracking solution and very complete: no sampling, clear traffic sources, etc.
  • Querying the data is made is with the Data Query tool.
  • Building dashboards and reports. You can share them by email or with a simple link.
  • They answer all of our questions, like what's the best way to track a specific event, what does this data mean, with a very efficient HelpDesk!
  • Going further with Data Viz (they're working on it).
  • Positive impact on understanding our SEO traffic and helping us improve it.
  • Allows us to dig into our customer's journey.
  • Real view of our SEO traffic (while Google Analytics attributes SEO visits to direct traffic) and a complete view of the referrers (which is impossible in Google Analytics to distinguish Discover Traffic for instance).
  • Strong support from AT Internet on a day to day basis with a dedicated account manager and support online for quick answers to everyday questions.
They've answered our questions and helped us dig into the data in order to understand a specific event.

Do you think Piano Analytics delivers good value for the price?

Yes

Are you happy with Piano Analytics's feature set?

Yes

Did Piano Analytics live up to sales and marketing promises?

Yes

Did implementation of Piano Analytics go as expected?

Yes

Would you buy Piano Analytics again?

Yes

AT Internet is, to me, the best analytics tool as it provides a wide range of way to track events and gives a very clear report of the data collected.