A strong Analytics solution, fully GDPR compliant
February 23, 2020

A strong Analytics solution, fully GDPR compliant

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with AT Internet

AT Internet is used within the Data Department of our agency. We help our clients implementing it and then exploit all the data, especially for the Marketing departments of our clients.

Pros

  • GDPR compliance, especially for the french market.
  • Customers support, very easy to contact, and get an answer.

Cons

  • Data export through Data Query is usually failing. However, a new engine has been developed and should fix it.
  • API connection, not as easy as Google Analytics
  • I have no figures to give due to client's confidentiality agreement
  • I have no figures to give due to client's confidentiality agreement
It is easy to contact the support through the platform, and most of the time, receive a rapid answer.
The answer does not always respond to what we were looking for, but support stays available to complete their answers.
AT Internet is the only solution which offers good compliance with GDPR and strong customer support.
AT Internet is well suited, especially for french companies due to the reinsurance of having a french solution (and not foreign like Google) to manipulate visitors' data. Also, GDPR compliant systems are beneficial to avoid having to ask for the consent of visitors.

Comments

  • Marie Bruandet | TrustRadius Reviewer
    Marie Bruandet
    (Vendor Representative) commented 5 years ago
    Dear customer, Thank you for taking the time to leave a review, we really appreciate your feedback. We are sorry to hear that you have experienced issues exporting data through Data Query. If you have any problems in the future, please don’t hesitate to get in touch with our customer support centre, available 24/7 by email, phone, or through your user interface. Our API has been designed to be as user-friendly as possible: once you create your query, you get the API endpoint you need, and then all you have to do is copy/paste it! Our team of expert consultants are here to guide you, so feel free to get in touch with them. Best regards from the AT Internet team

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