AT Internet review | TrustRadius

Use Cases and Deployment Scope

We use AT Internet for tracking advertising performance across channels.

Pros and Cons

custom segments
account security

speed of response
some metrics seem to track inconsistently

Return on Investment

none - campaigns are not revenue focused

Support Rating

3

Support tickets are not always dealt with quickly.

Alternatives Considered

Nothing as advanced as AT Internet

Other Software Used

Google Ads (formerly AdWords), Google Analytics, Facebook for Business

Likelihood to Recommend

AT Internet is good for tracking high traffic volumes.
It can be a bit clunky.

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Declan Owens
(Vendor Representative) commented 4 years ago
Dear customer, Thank you very much for taking time to share your review, we really value your feedback. We notice some concerns and interrogations, maybe we can help you with that: - GDPR compliance: We can confirm that AT Internet's solution is fully compliant as a Data Processor and provides all the necessary tools to help you comply as a Data Controller. Our solution is also considered as particularly trustworthy by some countries legislative bodies, where you benefit from an exemption to request consent for analytics tracking, like in France for example: https://www.cnil.fr/fr/solutions-pour-les-cookies-de-mesure-daudience. - Customer support: This service is included in all customers' plans and is ensured by professional Digital Analytics Consultants. Our standard SLAs promise that your request is taking into account within 4 hours* and that you get a first full reply within 24 hours* (*office hours). If you feel that these SLAs have not been respected for one or more of your requests, we recommend that you contact us so that we can investigate further. Indeed, this kind of investigation will help us ensure we meet our engagements and continually improve our service. We hope this answers all your queries, and that you will not hesitate to reach out to us. Kind regards from the AT Internet team.