LM Review
May 16, 2018

LM Review

Kaustav Chakraborty | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Aurea List Manager (formerly Lyris LM)

We used it for sending field communications, to send to targeted users, for non sensitive communication, and by specific departments based on requirements.
  • Users and lists easy to set up
  • Segments are helpful to reuse lists
  • Administration through UI is easy
  • Tech support is limited for standard users, especially during non business hours even for critical errors
  • Installation/upgrade is often complicated
  • Version releases are too frequent
  • Improved large communications
  • Improved speed of communication
  • Improved ease of communication
It is helpful for small/mid-sized organisations. User support of large organisations is often limited, and performance can potentially degrade.

Aurea LM Feature Ratings

WYSIWYG email editor
7
Dynamic content
6
Ability to test dynamic content
6
Landing pages
8
Email deliverability reporting
6
List management
8
Dashboards
7
Standard reports
7
Custom reports
7