Item: Auvik
Rating: 10
Author: Caitlyn Bloch

Overall Satisfaction with Auvik

Use Cases and Deployment Scope

As an MSP Auvik has been a godsend. From new client onboarding to network troubleshooting it does it all. Being able to have a dynamic and up-to-date map of the environment has saved time looking for issues allowing us to be more proactive and provide a better value to our customers. With every new version, they make major improvements which makes it truly worth the cost.

Pros and Cons

Pros

Network discovery and mapping
Alerting to problems
Configuration change recommendations

Cons

I would like to see a multi windowed interface
Better mapping with some products

Return on Investment

Has allowed for the techs to be able to access the information quickly
Shows value to the client
Helps to create standard procedures

Alternatives Considered

I have not found a product that I would think is comparable to Auvik. Most "Network Mapping" tools do not have enough automation and require a large amount of user interaction. Also, some of these other products do not automatically update costing time and providing outdated information. Auvik is the best tool out there in this space at the moment.

Key Insights

Do you think Auvik delivers good value for the price?

Yes

Are you happy with Auvik's feature set?

Yes

Did Auvik live up to sales and marketing promises?

Yes

Did implementation of Auvik go as expected?

Yes

Would you buy Auvik again?

Yes

Likelihood to Recommend

Auvik is well suited to more complex environments with managed switches and AP's By having a single pane of glass for monitoring and managing allows for faster support. Auvik is not suited for smaller clients without the proper infrastructure which needs to be managed by the service. Unmanaged switches do not provide any information.

Auvik Feature Ratings

Comments

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