Avaya Aura Review
September 10, 2023
Avaya Aura Review
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Avaya Aura
I administer all the other users. I change stations, build vectors, everything.
- It is extremely feature-rich which is very important to satisfy all the customer needs from the basic user up to the advanced call center features
- Some of the user interfaces are not the best. I think a lot of particularly the web-based interfaces need to have some improvement.
- It has always had a great impact, a very positive impact. I can't think of a time that it has not satisfied what we need.
Do you think Avaya Aura delivers good value for the price?
Yes
Are you happy with Avaya Aura's feature set?
Yes
Did Avaya Aura live up to sales and marketing promises?
Yes
Did implementation of Avaya Aura go as expected?
Yes
Would you buy Avaya Aura again?
Yes