Avaya Experience Platform
July 12, 2021
Avaya Experience Platform
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Avaya Experience Platform
Avaya Experience Platform is being used by my organization as a telecommunication tool and solution, it's currently used by many users on a daily basis as part of their tasks as call center agents/representatives. Avaya Experience Platform is one of the best and more reliable tools we are currently using.
- Screen Recording Feature
- Voice to text transcription
- Easy to setup
- Application should be responsive in browser
- Should respond faster to network changes
- Improve browser compatibility
- Can access many features in single application
- Can support high volume of contacts
- Great statistics to take better decisions
Avaya Experience Platform stacks up against several other applications, I selected Avaya Experience Platform because it's a great tool and solves the communication needs that most of the companies have. It's easy to use and easy to integrate against many other solutions for data visualization and data analysis or digital phones.
Do you think Avaya Experience Platform delivers good value for the price?
Yes
Are you happy with Avaya Experience Platform's feature set?
Yes
Did Avaya Experience Platform live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Avaya Experience Platform go as expected?
I wasn't involved with the implementation phase
Would you buy Avaya Experience Platform again?
Yes