Item: AxisCare Home Care Software
Rating: 9
Author: Verified User

Overall Satisfaction with AxisCare Home Care Software

Use Cases and Deployment Scope

Tracking active/inactive clients and caregivers, scheduling appointments, care forms, personal/emergency contact info. It gives us one clear space to do everything together without needing to go into different websites. All info is on there plus since we have different branches, it allows us to keep not only our HQ but also each branch and clients/CGs specific to that branch

Pros and Cons

Pros

Scheduling
Tracking different levels of client information
Ease of access to the other branches if needed

Cons

Perhaps menu tabs on the page itself, like the option to go thru all the scheduling options both in the side bar menu but also as above options
There are a few search features that are colored (unassigned, verified) was wondering if the other blue ones could be colored? I am thinking for in progress, scheduled, completed etc. I am visual person so having the difference is helpful

Return on Investment

I dont know numbers per say but the fact that we can do everything in one portal, one company has definitely saved us money and headaches
Has helped in sales/leads/client retention

Usability

I appreciate the variety of options available for use from scheduling to marketing, it is very helpful. I think it can definitely be overwhelming for new folks being introduced to it because there is a lot packed into AxisCare. the beta menu/options i think are wonderful change from the original and again, i think the visual icons is always appreciated for folks

Key Insights

Do you think AxisCare Home Care Software delivers good value for the price?

Yes

Are you happy with AxisCare Home Care Software's feature set?

Yes

Did AxisCare Home Care Software live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of AxisCare Home Care Software go as expected?

Yes

Would you buy AxisCare Home Care Software again?

Yes

Other Software Used

monday.com

Likelihood to Recommend

I mostly need it for client info and it very easy to access the clients I need. Plus ease of transitioning between branches and being able to see everything for that one client in one area is really helpful. I can easily find clients or caregivers for those branches. also adding contacts with just a simple file upload is so nice, has saved us so much work

Comments

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Tobie Fisher
commented 5 months ago
I'm Tobie from the AxisCare team, and thank you for your thoughtful feedback! We're thrilled to hear that our platform has streamlined operations for your headquarters and branches, particularly in managing client and caregiver information. We appreciate your suggestions on enhancing visual differentiation and menu navigation; color coding can definitely make a difference. I'll pass this along to our product team. If you have more insights or need assistance, don't hesitate to reach out at support@axiscare.com or use the Support button on your AxisCare site.

Great experience with AxisCare