Item: Microsoft Entra ID
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

Azure Active Directory is used mainly because of our Office 365 implementation. But as we also have EMS E3 we are also using a couple of the P1 features. We are a multinational organization and are using one tenant. This has some issues but most are solvable. Having a cloud identity available can create new opportunities.

Pros and Cons

Within the Azure world, there are many services available that make use of your cloud identity.
If you have Azure AD P1 or P2 you can protect your Azure AD Identity even further.

It is still not really useable to have 1 tenant with multiple, more or less independent, entities. We could use that and there are things coming, but not there yet.
If you are used to an on-prem active directory, there are some gotchas and things you must know that are different in Azure AD. Nothing major.

Return on Investment

Better insight into security posture. We didn't really have a good insight in the on-prem situation. Azure AD comes with basic insights.
As we have hybrid Azure AD - On-prem AD, users don't notice at all the different identity providers and assume it is the same. This is good.

Alternatives Considered

As we wanted Office 365, it comes with Azure Active Directory. But it hasn't disappointed us and we are using the many features that come with it.

Support Rating

Microsoft support is great. Though the first call to support is sometimes a hit-or-miss as sometimes the person is not knowledgeable enough or doesn't understand the question and/or what steps you already have done. But overall our experience with Microsoft Azure Active Directory support is good.

Key Insights

Do you think Microsoft Entra ID delivers good value for the price?

Yes

Are you happy with Microsoft Entra ID's feature set?

Yes

Did Microsoft Entra ID live up to sales and marketing promises?

Yes

Did implementation of Microsoft Entra ID go as expected?

Yes

Would you buy Microsoft Entra ID again?

Yes

Likelihood to Recommend

If you want Office 365, you get Azure Active Directory. And if you want to protect that you seriously should consider Azure AD P1 or even P2 plans. We don't user P2 yet, but that is more or less the pinnacle for your protection needs. The Azure Application Proxy is a good place to publish your on-prem applications.

A good foundation for your cloud needs

Overall Satisfaction with Azure Active Directory